Les Schwab Tire Center

This week has been a roller coaster, but dealing with Les Schwab has been amazing. I got a flat a couple days ago, which they kindly patched for free even though I had not previously been a customer of theirs. Awesome! The patch did not hold (totally not their fault), and I was stuck in the middle of nowhere. AAA was no help, but Scott offered me some options when I called Les Schwab again. I was able to get the tire off and brought it in, they offered to patch it again for free, but I opted to buy a new set of tires because mine were pretty worn anyway. The entire staff was great, and I cannot thank them enough for their help.

I made an appt Friday for Saturday morning at 11am, and paid the fee to have my tires shipped to be there Saturday morning. I brought my car in 15 minutes early and ask how long it would be, the quoted time I got was an hour and a half. I pulled into the parking lot an hour and forty five minutes later to see my car in the same exact spot I left it. I called them asking on the status of my car, and they told me it was in the bay torn apart (as I was staring at it in the parking lot) then proceeded to tell me it was going to be another forty minutes until my car was ready. I got the call it was ready almost an hour later. ( almost 2pm ) Just to have my front driver side tire to go flat Saturday night, refusing to hold air. No indications that I ran over anything. I continued to go through the day filling my tire up again two more times through Sunday. One more time Monday morning. For them to tell me the sensor for the tire pressure was in the wrong spot and not why my tire was going flat. After checking all my tires air pressure they didn't even put the caps back on my tire valves. So after spending $800+ to have tires and installation, I got poorly time management, lied to, a tire that refused to hold air, having to pay a different tire shop to put air in it, then constant check my tires, and bring it back in just so they couldn't put something back on and now I have to replace it. I am beyond frustrated with the store as a whole right now. *a friend thinks they just bent the valve stern so hopefully they fixed it* Oh and let me add, the also left my rims all left in grease instead of wiping them down before returning my car to me

Edited- good quality tires, but there are more options available, be sure to check for your self. Upsold, told only two options, one was out of stock and the other was the most expensive option. The back was full of the same size tire with many options and brands.

These guys and gal's are AWESOME. Thank you so much.

I WOULD LIKE TO GIVE THE MANAGER (RAY) KUDOS FOR HELPING ME OUT WITH MY DAUGHTERS CAR. I'VE NEVER MET YOU BUT I TALKED TO ON THE PHONE YESTERDAY FROM 700 MILES AWAY. YOU SIR WENT ABOVE AND BEYOND. MAY GOD BLESS YOU AND YOURS