AAA Missouri

Lenny is patient and friendly. He made it easy to book a cruise. Ellen contributed good ideas and suggestions to make the trip better.

I'm a AAA premier member with no problems

They transfer you from place to place to place. They do not issue refunds in a timely manner. They do not return voicemails text or emails and they pass the buck from person to person from state to state. It is fraudulent and it is the worst customer service I have ever experienced in my life. I am still debating with them with double homeowners coverage on my home with two different insurance companies because they will not cancel my policy and issue a refund for what I have already prepaid. My insurance agent is Heston Hankins and he is on vacation for the next two weeks after not returning emails or voicemails for 2 weeks. Tell me how does this company even stay in business? Well I can answer that. They took my money. They refused to give me documentation. They cancelled my policy while I was out of town on my vehicles without even texting me or calling me because they said they mailed me a statement to my house. Well I was out of town I was not home how could I get a statement and how could they cancel my policy without even contacting me by phone or text or voice mail or email? Totally unacceptable. Do not use AAA of Missouri or any other state.

They handle everything thing for you!

Linda does a great job ! Thanks, we loved our trip !