Map
Detailed Information
- Place Types Car dealer
- Address 3111 E 32nd St, Joplin, MO 64804, USA
- Coordinate 37.0562477,-94.4758987
- Website http://www.fletchersuperstore.com/?utm_source=google&utm_medium
- Rating 4.7
- Compound Code 3G4F+FJ Joplin, MO, USA
Openning hours
- Monday 7:00 AM – 7:00 PM
- Tuesday 7:00 AM – 7:00 PM
- Wednesday 7:00 AM – 7:00 PM
- Thursday 7:00 AM – 7:00 PM
- Friday 7:00 AM – 7:00 PM
- Saturday 8:00 AM – 7:00 PM
- Sunday Closed
Photos
Reviews
I’ve had the truck there 5 times back to back for the same issue.
Wish I could give 10 Stars: My Sales agent Bethany Walker, I have to say is the Best. She went over and beyond. Best customer service ever in my years working in customer service. She was wonderful, thoughtful, kind, caring, and very very patience with me thru the process. 100%
Friendly staff. Everyone went out of their way to make us feel comfortable while shopping for a new car.
This review is in regards to the service dept only. I had a great experience on the sales side but service was an absolute nightmare! I bought a 2013 Jeep about five months ago. It had intermittent stalling issues. Took in in and they said it was the computer so they replaced it. Next day. Same issues. Took it back. This time they said it was the torque converter so they replaced it. Got it back. Same issues. Took it back again, this time they claim it’s the fuel pump and TIPM. Took them a month to replace them. Got it back.....SAME ISSUES! Over the last five months it has been in the shop for almost two months total while they kept guessing and replacing stuff that didn’t need replaced. Thousands of dollars of work and it was no better than when I took it in the first time. So after I spend five minutes on google I see the problem is most likely a crank position sensor. $18 and five minutes later I fixed my Jeep. This is why people call it a stealership. All of this work was a total waste!
Took my new Dodge in for service today and these guys did an amazing job. I needed a quiet place to make a phone call while I waited so they found a great spot for me to do that. The issue I had was very small but they addressed it in QuickTime and could not have been better in how they took care of the problem. Thanks guys for getting it right.
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