Ultimate Fitness Plus

So ultimate fitness plus in Troy mo definitely wouldn’t recommend going to this gym.. when originally signed I asked to make sure was going to be month to month and was told it is. When I signed paper work I didn’t read everything I was signing and signed a one year contract with them.. my fault there for not reading. My problem is i called and spoke to someone there in April and asked for my membership to be canceled, they took my name and phone number said the cancellation would be taken care of. Get my credit card bill and went over it for the past 2 months I have been getting billed normal amount from them. So I call up and speak to a women up there about it and she informed me they don’t do cancellation over phone I had to email or come in and fill out paper work so I send email saying I would like to cancel ask about possibly refund for last 2 month. I receive email saying they would take care of cancel couple minutes later I get another phone call saying that they couldn’t process it because I need to pay past due balance of 65.02 when I’ve paid previous 2 months now they want me to pay 65 on top of me paying my 54 for last 2 months. I asked to speak to owner or manager which I did. She said pretty much same thing that other person did. That they are trained the same and they would not let me cancel over phone for this reason, but I spoke to someone back in April saying it was going to get taken care of. Obviously was not taken care and are not willing to help now just wanting to charge me the 65 or we can go ahead and carry on the contract... just figured would give people heads up about it.

Best gym around. Clean, everyone is nice. Great options, classes are plentifulnLove it here

Love my gym, instructors and fellow classmates. A great atmosphere!

Clean facilities, friendly staff and great trainers!!

The new owner is making a lot of changes to the gym and it looks great. The staff is very supportive and really cares about your success. They are always willing to help and answer all of my questions. Ultimate fitness plus is very clean and the group exercise classes are AMAZING! I wouldn't go anywhere else! They also offer daycare, that is included within the membership for those if have children!