Walgreens

This place is a joke and I will not be returning. All started with a phone call and I asked the woman if my medicine had been transferred and available for pick up yet and she said no that they didn’t receive anything yet. She was going to leave it at that and not bother doing what she was supposed to do until I told her that I work at a Walgreens pharmacy and I know that they have to call the other pharmacy to transfer my medicine over. Once she found out that I knew that, THEN she decided to go forth and get the information for which pharmacy they needed to contact. I had to make multiple different trips from one pharmacy back to the other because Walgreens would not call the other pharmacy to pull my medicine. I don’t know who I spoke with on the phone, but I do know that when I had to deal with who I believe was named Sara, she had a snotty attitude just as well as the girl on the phone. Told me to give them 20 minutes which I understood. So I waited inside for a bit but had a child with me so I ended up having to leave and just get in the drive thru. She told me my medicine still wasn’t ready because they got backed up with shots. Nobody had received any shots when I was inside. And nobody was signed up for one either when I was there waiting. I’m assuming she thought I was stupid and just wouldn’t know any different. While waiting inside, a couple of the techs were very loudly talking about drinking, so maybe that’s what the hold up was. I am not one to complain or make reviews. But it was absolutely awful today and I will NOT be using this very unorganized pharmacy again. I will drive an hour someplace else before returning to this one.

I just called to get help figuring out what med I needed to pick up from the pharmacy for my dog and she took the time to look up the options for me. I know they can get busy so I really appreciated it :)

I'm sitting in the drive through as I write this. This marks the second day I've been in line for 30 minutes. The first day was to drop off a prescription, and the second to pick it up. Hopefully it won't be much longer.

I prefer Mercy pharmacy when it comes to getting medicine filled in a decent time. We have waited on 2 prescriptions for almost 2 hours for my medicine. Plus, I had a text stating my meds were ready for pickup, but when we arrived at window, the cashier said it was still being filled...we waited another 20 minutes for it to be complete.

Pharmacy folks are very nice and courteous, photo dept too, but the other depts need some classes on courtesy and manners.