Map
Detailed Information
- Place Types Car dealer
- Address 2585 Interstate 94 Business Loop E, Dickinson, ND 58601, USA
- Coordinate 46.8841934,-102.74617
- Website https://www.redrockforddickinson.com/?utm_source=GMBlisting&utm
- Rating Unknown
- Compound Code V7M3+MG Dickinson, ND, USA
Photos
Reviews
I called about a truck I saw for sale online. I worked the deal over the phone since I was over 800 miles from the dealership. Chris V. was my salesman and he could not have done a better job sending me video, pictures etc. so I could be at ease purchasing over the phone. Usually I would just have the truck shipped to me, but in this case I had a trade in that we worked via photos, phone calls and video. When I arrived, Chris and the dealership had all the paperwork ready. I was in and out in 20 min. Definitely worth the 1650 mile roundtrip drive. Great Job Chris!
Do not use this service department, run do not walk away. They do not know how to answer a phone, let alone work on a vehicle. Ford should be embarrassed to have this as a dealership. There is no such thing as customer service. I have never had a good experience at this dealership in Dickinson. Faster and cheaper to go to Bismarck.
Stopped in to see if we could have our F150 checked out after getting stuck in the mud a few days ago, before we head out on the road with our RV tomorrow. They didn’t have any appointments available for a few days but the service manager, Ryan, hopped in and took a ride and a quick peek under the truck to make sure we were safe to hit the road. Exceptional service!
If you want to deal with someone call Lester Straub in Dickinson, ND. I totaled my car on Sunday due to hitting a deer. Called Lester told him what I needed, he found exactly what I asked for and more. With my busy schedule he even arranged for the car to be delivered to me. Can't say enough about Red Rock and customer service. WOW
A nice Dealership, until you start looking around at the names. Employees leaving 3/4 of the 5 star reviews? asked the locals and turns out they pay them to do it!
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