CoCo Key Water Resort - Kansas City

We bought tickets to go to the water park on March 17th. Due to COVID-19 closures around the city we contacted customer service the morning of the 17th to see if they would still be open. The customer service representative told us the park was closed indefinitely until further notice. She assured us that we would get a full refund. She said it would likely be a few weeks before it would show up in our account. After a few weeks nothing showed up so we tried calling. The phones went to an automated message and voicemail so we left a message asking for someone to call us and let us know what is going on. We have repeated this process once a week for several months. No one has ever contacted us back and we still have not received our refund. I understand times are rough for everyone but at least let your customers know what is going on. Hopefully this message will reach someone from customer service and they will reach out to us. Shame on you CoCo Key Water Resort!!!

My kids have always had so much fun swimming here.

Definitely a blast! Especially with smaller kids. They rent (good quality) life-vests at no cost and the lifeguards are very well trained and attentive. My only dislike was that it was hard to get to 2 of the slides- you have to climb/walk over a rope type bridge and it's a physical feat. The slides were a blast in that total darkness! Pretty intense for a small water park. We will absolutely come back.

We visited coco key for the first time on a Saturday in November. It was so fun! My kids ages 8,7&4 loved it! For being an indoor water park there are quite a few attractions- lazy river, huge play area, kiddie area and lily pad/ basketball area. It was clean and well maintained. We will go back!

We chose this place for a weekend getaway. In my opinion this place is suitable for young children up to age 8 or 9. My two 10 year olds got bored very quick, after trying out all the slides. It is suitable for the price. Don’t expect to much.