Claycomo Village Stor-It

Oh My Goodness please forgive me i thought i selected all 5 stars!!! You guys are GREAT for real and i am really sorry for the mistake!nI absolutely loved Ron and Cathy when they were there and i am having the same exact feeling about Alex because he's been very helpful and i have been storing things at Claycomo Storage for years now and have never had a single problem! Not even one time so please accept my apology for the mistake and i will try to change it because i would give y'all a 100 stars if i could ud83dude0a

Fast service and very reasonable price plus 24/7 access included.

The staff is rude and do not care to make things easier on you in any situation. The prices are high and are about to get higher. There is zero to little in means of security. Pretty much any other storage facility would be better than this one. Choosing to store our stuff here was a mistake that I am trying fix. We have rented multiple units here for years so I have had much time to form this opinion. DO NOT USE THIS PLACE!nnI want to add, after reading a lot of the owner's responses to these reviews, the owner only acknowledges a problem after the situation is over. Also, the owner keeps promising to 'fix' this or that but the ONLY employee (Kathy) has been complained about repeatedly in almost every post about being rude in various ways. She has been an employee years and years. However despite the complaints and the promises to fix things she continues to work there and be a complete tyrant to all of their remaining customers.nnTo the owners response: What about your terrible customer service? Did you already forget that almost every, single, post had a complaint about Kathy? Which means you MUST know about the problem and yet you chose specifically not to address that subject. This seems to contradict your words of being able to easily fix a problem. If you cannot fix an employee mistreating customers then it speaks volumes to your ability to solve larger problems.

We have been renting there for years. When I first return to Kansas City with all of my things from my apartment in Dallas that would not fit in my house, we took them here. We moved several years later and every thing was in great condition.nnWe moved my extra files from my office here until the files were old enough to be destroyed.nnWe still use the units here.

Very good prices and there up front with what a unit will cost you, no hidden fees or charges. So no walking in and being surprised about what the unit will cost. The lady there was very friendly and helpful and let us look at the unit to make sure we would be happy with the size. No pressure environment to just get a unit and moving you along without considering your needs. I highly recommend checking with her before anyone else in town.