Map
Detailed Information
- Place Types Convenience store
- Address 2161 William St, Cape Girardeau, MO 63703, USA
- Coordinate 37.302886,-89.5515915
- Website https://www.cvs.com/store-locator/cvs-pharmacy-address/2161+Wil
- Rating 2.9
- Compound Code 8C3X+59 Cape Girardeau, MO, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
What do I have to do to get someone to fill my script or at the very least answer a phone? I have scripts that are weeks late. I do not recommend this pharmacy.
I’ve never been to this pharmacy without an issue. If you use the app, website, or automated phone service to refill, they will never fill it. If you talk to a live person, then maybe it will be filled. When I do talk to a person to fill and show up hours later, they have no idea what I’m talking about and have to wait another hour. Also, they over charge. Somehow they created two accounts for me. I’ve talked to two employees about merging the accounts. They still haven’t been merged and that causes more issues for myself and the staff when refilling prescriptions. Do not go here.
The absolute worst pharmacy with the rudest staff. I did my refill online and was told it would be ready by 1:00. I get there at 2:00 and was told that it wasn't ready and it would take another 20 minutes. After waiting for a half hour I went and asked about it and was rudely told that they were busy and that they would notify me when it was ready. After another 30 minutes I went to the counter again and asked how much longer. The lady told me that it had been ready for awhile and they must have forgotten to notify me. No apologies, no sorry about that, just rudeness from every employee I interacted with. You could not pay me enough to ever use this pharmacy again.
They don't care about the customer's. Call and all you get is a recording. Do to covid we are in short supply of some items. But no way to ask if they have such items your looking for. And the website is no help either.
Stood in line in pain 20 minutes with 3 others waiting to drop off my prescription to get it filled. Ten people in line to pick up prescriptions. Only one person picked up their scripts at the counter while I was there. The line at the drive through went all the way around the building and no one seemed to be in a hurry. I left without getting my prescriptions filled. Even worse, my insurance requires me to fill my prescriptions at CVS. So much for making things easier.
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