Map
Detailed Information
- Place Types Storage
- Address 5704 E St Charles Rd, Columbia, MO 65202, USA
- Coordinate 38.9627223,-92.250099
- Website https://www.stormorproperty.com/
- Rating 4.6
- Compound Code XP7X+3X Columbia, MO, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
I rented a unit at the beginning of August to use as I was preparing to move into a new house. It was perfect, had no problems getting in or out of the facility. The area is kept clean and my unit was perfect for the transition into our new home. There was a issue with an extra payment charge, but management was easy to work with and made it right with no issues. Would highly recommend for the ease of use and great area. cameras are all around, so no worries on security or theft. One thing to make note, if you just need the unit for 1 month, make sure to document that when you are selecting your unit, the contract states a one month prior notification before moving items out, so you don't get extra charged.nHighly recommend and thanks for making it so EASY to rent a storage unit!nThanks Rob
Giving one star for the pure convenience of the location related to where we live and the relative newness and cleanliness of the facilities. Another star was added for how simple it was to rent a storage unit online via the website.nnWould love to give more stars however 4 out of the 5 times we've been here to either put our belongings in storage or retrieve our items we've gotten stuck on the inside as the gate fails to open from the inside. This results in either someone having to walk all the way around to open the gate from the outside or having someone come meet you to enter the code to unlock the gate. One time the gate almost shut on our vehicle.nnCustomer service is a joke. Every time we've called the number we've got a recording, then a voicemail. My husband called once when he was stuck and the woman told him she needed a manager's approval to open the gate. They tried to call back once but they weren't able to connect. He wasted over an hour trying to get them to open the gate remotely as I was at work. He resorted to calling the Sheriff's dept who called the fire dept.nnThese are issues you should not have with a facility you pay over $100 per month too.They need to acknowledge their gate issue, improve their customer service, and offer a refund.
In the middle of my storage rental I was locked out of my unit due to a “faulty” lock, which was provided by StorMor. After calling I was able to get it fixed and a new lock was provided within the hour. Still, it was an incredibly daunting and frustrating situation and made me a little weary of the storage unit. Customer service dealt with the problem well. Decent location and storage unit was clean.
Highly recommend Stor-Mor Property for anyone! Their online process is awesome and makes the process seamless! Great storage facility and staff.
We needed a storage unit to store packed items while we staged our home for its sale. The online site was easy to use and rent from. The location was easy to access 24/7, well-lit, secure, and clean. We would definitely use Stor-Mor again.
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