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Walmart Auto Care Centers
Walmart Auto Care Centers
Walmart Auto Care Centers
Walmart Auto Care Centers
Reviews
Kerre Allen (10/13/2020)
It should not take 2 hours to put a new battery in. Was originally told an hour... It's been an hour and a half and was just told another 45 mins to an hour. They have at least 15 people standing at the service area waiting for help. They are way understaffed and a couple of the guys who are working are extremely rude. Won't be coming back here.
Payton Fraley (02/28/2020)
Had a few issues when I took my car in. Already had a horrible day and was ready to come unglued. I explained the issue to the technician when I walked in and he had his manager, Jerry, come back to speak with me about it. Jerry handled the situation very professionally, took care of the concerns I had, and left me leaving in a much better mood than when I came in. I don't know if I've ever left a review anywhere before, but this instance I felt Jerry was very deserving of the praise.
Oscar Banuelos (10/31/2020)
Horrible people do not know how to answer phones have no sense of customer service.....
Patrick McCormack (09/29/2019)
If zero star was an option they would have earned it. My tire exploded so I brought in the rim to have a new tire put on. Employee in auto section that needed to check me in did not seem at all interested in helping customers. There was a woman on her first day trying to help but she had to motivate the guy on check in. He offered me one choice, which I accepted, then told me it would be a 3 hour wait. I left the tire. Upon returning 3 hours later the tire was lying untouched in the garage, and I waited 10 minutes for the new employee( now the only one working) to assist me. She checked and got no response from tech. 20 minutes later manager attempted to remove the remnant of old tire, got distracted and did not finish.I waited another 25 minutes then checked with new employees who returned with the news that it would be another 45 minutes to an hour. 5 HOURS TO CHANGE A SINGLE TIRE IS ABSURD!!! Especially if they told you 3hours. I ended up just taking my rim back...I could have gotten it changed anywhere within 100 miles faster. FYI the manager on duty absolutely could care less about me or any of the other upset customers. I have had my tires changed at many Walmart’s around the country and I know this was well below their standards
Donna Smith (11/30/2019)
Gina in tires department is great! She was outside in the chilly wind taking our information! She made us feel as a valued customer! We’ll be back! Thanks ud83dude42
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