Great Wolf Lodge Water Park | Kansas City

MUST READ: For medically exempt peoplennStay was great but then again only been here for a day so far. Went to build a bear with my daughters and it’s my youngest birthday and in the middle of a father daughter moment we were interrupted by manager enforcing their mandates on me, yet I’ve seen so many employees wearing a mask around their chin and not worn properly. It’s only about complying. Day 2 last day this morning went for coffee in the hotel. There were approximately 10-15 in a solid line I was last in line just walked up and here come the mask patrol, the lady at the register with two people she’s helping stopped everything to start asking me for my compliance strap in front of all 10-15 people with everybody now staring at me so I told her I’m medically exempt and apparently I didn’t gel to the world loud enough. So I get this attitude look with remarks under her breathe ugh as she’s grabbing for a mask. It’s fall/winter time I had a long sleeve on with a band on that’s for medically exempt I forget maybe she couldn’t see it so I rolled my sleeve up and stuck it in the air for the World to see my condition and like that she dropped it. Problem is now the customer she did this act in front of is now talking about me with her and why we can get away with this crime of no compliance. I just left I went to the store and got my coffee from somewhere else. I will not be returning and for how much money I dropped on this vacation is over the top and with the way some of these folks treat the people that keep them in business not another dime from me.nnUpdate: spoke with the manager on better coaching of staff on handling their approach. Probably need to change protocol so people don’t feel like they are being watched and if they are going to enforce mandate mask wearing that all staff complies with the same rules.

Our family was a little apprehensive about going just due to all that's going on. Let me be the first to say....we are so glad we went.nnFrom the second we arrived the staff was enthusiastic and accommodating. The room was very clean and sanitary. And the pools staff was consistently on point keeping a close eye on the safety of their guests.nnI can't say enough good things about the staff and our stay. Highly recommend for anyone out there a little concerned about getting away during these times.nnExcellent job to the staff of Great Wolf Lodge!!

Wish we were still there!

First time there was last night. The staff were super friendly, the room was clean and very comfortable. The water park was amazing and the lifeguard staff was on point. Everything I just mentioned are things that I normally nitpick or watch carefully. I was also very surprised by the food. I came in with the thought of this was just gonna be some carnival food, but ended up being pretty close to fine dining.

Stayed 1 night at Great Wolf Lodge. It’s a very family friendly place. Even if you go as a couple it’s still a lot of fun cause of the water park. The rooms are very pricey but on the other hand, all access to the water park is included. For those that don’t know, you cannot access the water park unless you stay at the lodge. So although it may seem pricey, the water park makes it worth it. The rooms itself are plain-they are no 5 star hotel type rooms but are decent. The lodge itself provides so much!!! Restaurants and lots of activities for kids. You really don’t have to leave the hotel. It’s also in a great location near Kansas City and even the just outside the lodge, there’s shopping outlet and tons of restaurants. I’d recommend staying here, we plan to stay again later in the future.