Aramark Uniform Services

Great place to work maintenance ud83dudc4dud83cudffc

They hardly ever show up when we ask them to and insist that we must accommodate to their schedule. When ever our driver goes on vacation we won't have anyone to cover our route so we will go without services and must wait for him to get back. One time when a manager came out to drop off our invoice we asked him to take some of the uniforms to be washed. When I went outside I saw SEVERAL jackets and shirts laying on the floor. He had dropped them and just left them outside. Had to do a count to make sure none was missing. They have been a terrible company to work with and utterly unprofessional. Whenever we voice our concerns we are just given excuses on how it's someone else fault. Either management saying their drivers need to be more accommodating and the drivers saying management needs to route them better.

We have been with Aramark for going on 3 years now. Employees were lucky to get 2 shirts and 3 pants a week during most of 2018. They simply ignore their service issues and customer complaints. We did finally get a good route salesman who fixed most of those shortage issues however, August of last year they doubled our total charges in spite of the wording of the 5% or CPI in our contract. I protested on the invoice and to our route rep. Management just chose to ignore it and can't even be bothered to return a phone call or email and only after we had canceled and signed with another service provider did anyone from the company darken our door and only then was simply so they could threaten us with their open ended contract terms.nnI had an employee quit for another job and they charged us an extra 30% over new on our invoice for the replacement cost of uniforms (their invoice states the amount of pants and shirts and they added an extra 30%) and wrote them up as abused yet, they were good enough for him to wear everyday. We also pay for EasyCare which means that they take your money easily but could care less about the service or care that comes with it.nnMy complaints were completely ignored by management even when submitted via email and hand written on the invoices and discussed with our route salesman who said he would address it with them, they made absolutely no effort to even talk let alone fix anything. I would question our route salesman and he would look at me incredulously and say I don't know why they haven't contacted you.nnYou can wipe your backside with that contract they give you, they write it in such a disingenuous way that they can more than double your charges and hold you hostage with no recourse. Hands down the most unethical company we've dealt with. People all over town are dropping them like a bad habit. Save yourself the trouble and contact someone else for your uniform needs.

One of their drivers was driving recklessly on Seneca and Dooley at 12:00 today. He might have been a drunk driver.

Trouble with billing department. Went to cancel services and was told had to send a certified letter to cancel services.