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SEPHORA inside JCPenney

850 Kirkwood Mall, Bismarck, ND 58504, USA
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SEPHORA inside JCPenney
SEPHORA inside JCPenney
Reviews
Audrey Reyes (09/01/2019)
I was apprehensive of coming to this store because of the negative reviews at first. I decided to stop by. If the staff was rude I would just shop elsewhere... The girls were actually really sweet and helpful! I was relieved at this. Sabrina was the best!!! She helped me find the perfect foundation to match my skin tone. She was nice and cool to talk too. Because of the friendliness and helpfulness from her and the cashier I now have a new fave beauty supply store to shop at :)
Krisannda Wells (06/13/2019)
Racist store.. one worker was right beside me the whole time and accused my 6 year old of stealing the lipstick I let her pick out. I rarely get to the store and being there just reminded how uncomfortable they make a minority feel in there.
Asha Farren (06/24/2019)
Since the beginning of 2019 I’ve had horrible experiences in this Sephora. It wasn’t always like this but I think it’s because some of the awesome beauty advisors aren’t there anymore.nnIf you are a woman of color they don’t know how to match you to save their lives.nnIf you walk in there no one will greet you. They’ll make eye contact but that’s about it.nnThe beauty advisors seem extremely irritated. Doesn’t matter what day of the week it is.nnI’ve saved up three times to come in Sephora and spend $200-$400 and i walk out empty handed each time simply because I received no help.nnI’ve called the managers of the store and nothing hasn’t changed.nnThe diversity training that recently happened has changed a THING!nnI will just purchase everything online and have a massive return for the simple things/products that could’ve been explained to me in store.nnDon’t waste your time
Kathryn Everett (10/22/2019)
I went in for two things and they were both out of stock. Not a single employee asked if I needed help. The store looked like it needed some cleaning.
The Squad (03/19/2017)
Whenever I go there the employees are very kind and respectful. Sometimes I feel like they question a little to much. Otherwise great service.
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