GCR Tires

- Never call and say when your car is donen- Don’t finish jobs completely or welln- Make mistakes that require either more money or more time to redo/fixn- No customer service attributes like being polite, positive, or just nice to be around. Workers want you to get in and out ASAP and don’t want to deal with you any longer than absolutely necessary (but they’ll take forever to finish your car).nnGCR is a terrible shop full of unprofessional workers who slack in their work and on the job.nWe brought in my car to get an alignment and fix the trunk. They said they’d call us once it was done, since obviously we wanted it back ASAP. Not only did they neglect to call us, but when we called them and were told my car was finished and came all the way down to pick it up, they said there had been a miscommunication and the alignment hadn’t even happened yet. And even later when they finally finished, STILL no call until we called and confirmed.nnNext day after getting it back, I notice it’s taking my car 3X as long to brake. We bring it back and they admit they didn’t pressurize the brakes right after checking them, and fix it for me. Again, NO CALL until I call them to find out it’s done.nnA week later, we go to a different mechanic who confirms that the alignment was poorly done and they failed to even notice that my struts were on the verge of failing, instead doing the alignment anyways. Now I have to pay for brand new struts AND another alignment, since replacing them requires it.nnThanks GCR for horrible service and an overall atmosphere of not caring about your customers at all.

I actually was employed by GCR tire and service in Bismarck and they had us doing some unsafe stuff as for stocking semi tires we’d stack them over 8 tires high with the potential to tip and fall on someone and all tire stacking was done by hand... I am no longer employed by GCR as their ideas and false promises are the reason I left but the main reason for my 1 star review though is during my employment there I had hit a curb with my car and had paid to have my car repaired by the mechanic employed by GCR and he is in his early to late 50s and isn’t the sharpest tool in the box anymore anyhow he did all the replacement work on the passenger front end of my car and installed a manufacturer malfunctioning strut that has actually completely broke on my car now potentially causing more damage to my vehicle I have contacted GCR and tried to have them warranty the strut out as it’s only been 3-4 months since it was installed and was flat out told NO and I feel it is a biased decision because of me no longer working there... I would like to say they are good people there but the way I have been treated makes me think otherwise and that this business is not a professional business for the Bismarck Mandan area I have even contacted HR and was told the regional manager Derek whom I have met would contact me about the warranty for the strut and I have not received any phone call so this company is based upon false lies and promises...

Great price for tires and service work.

The team at GCR provide great service! Besides selling and installing tires, they also do mechanical repairs and oil changes. They are very knowledgeable and professional and are good about completing things when promised. And their rates are very reasonable. When they fix things, it gets done right the first time!

Always gets things done in a timely manner