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Kansasland Tire & Service
Kansasland Tire & Service
Kansasland Tire & Service
Kansasland Tire & Service
Kansasland Tire & Service
Reviews
Kyle Breneman (12/01/2020)
I needed an alignment, but they didn’t align the front tires. They said doing so would cost $2,300 because of the things they would’ve had to do before they could even align the axle.nnI wanted to pick up the car—as it hadn’t been worked on at all, just inspected—but I couldn’t get out of work in time. Bill stayed for 45 minutes, and he was gone right before I got there.nnThanks for the effort and for leaving the car alone instead of doing an expensive job.
P C (08/02/2020)
Great service and value! Lane provided a seamless & enjoyable customer service experience from start to finish. He went above and beyond the competition. That is why I purchased a new full set of Goodyear Coach tires from the Selina KS location. Lane is the standard all in the CS industry should strive to achieve. THANK YOU Kansasland Tire & Service your team is the best!
Andrew Marks (11/16/2020)
Avoid this shop if you value your time, sanity, and personal property!nnI brought in brand new wheels and tires to have mounted and balanced since they assured me that they could accomplish this without scratching the painted rims. When I got them back, every wheel had at least one large scratch on the face and multiple scratches around the flanges.nWhen I brought it back to discuss the issue, they tried to tell me they came that way. My response was that I inspected them myself and never removed them for the factory packaging. They did end up refunding $20 per wheel but they overcharged $20 per wheel for the TPMS sensors install so basically it amounted to nothing. (Peerless charges $50 per wheel and Kansasland charges $70.)nAfter all that, the tires where not balanced. I took the vehicle back no less than 4 times with nearly a hour wait every time. The first time around I noticed that the wheel weights had been applied on a radius so only a very small amount of adhesive was holding them on. These would not stayed on long and they acknowledged that this was not correct. The third time the manager jumped in the vehicle and disappeared for over 20 minutes. I'm not sure how long it takes to figure out that the tires are still out of balance, when I left i noticed that my vehicle had documented the worst gas mileage to date.nWhen I left after the fourth attempt, I thought they had resolved the issue but it started vibrating again half way home.nFinally, I determined that this shop has old outdated equipment and apparently they do not believe in new technology. Most new wheel balancers apply force to your tire simulating actual road conditions which gives you a lot more information.nThe moral of this story, take your vehicle to a shop with a professional mindset and the proper equipment to do the job right the first time.
Cheryl Linton (07/13/2020)
We were going to Maryland from Colorado and we got a bolt stuck in the tire and gave us a flat. We went to Kansasland tire and service to see if the tire could be fixed but it couldn't, so the gentleman at the desk suggested to get a used tire so we wouldn't have to get 4 new tires beings our tires were not too old and we have front wheel drive. He said they would try the old tire if it didn't work we would have to get 4new ones. Well it worked . They were so awesome and even though they were busy we didn't have a very long wait and the price was right. Thank you for your fast and great work which helped us get back on the road.
Araceli Torres (11/12/2020)
I've been to this place for oil changes with no issues before. Then all of a sudden I call to get info about getting my car fixed Chelsea told me it would be a $45 charge to get a diagnostics done, now I called around other places to see what other people offered then when I decided to call back to set up an appointment for the diagnostics she proceeds to put me on hold to inform me oh we don't do that type of service here you would have to call a mechanic. All I wanted was to get my car fixed but I'll be sure to take mt service else where.
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