SEPHORA inside JCPenney

Blair was so sweet and patient. Really appreciate the time she took to help me find the right thing for me.

Horrible. Called on a Monday to ask if they had restocked a shampoo, because it was not in store on the Saturday prior. A gentleman let me know that it was in store but had not been shelves, yet. He said, “just call Thursday, it should put out by then”. I call Thursday to find out about the item. Mimi answered the phone said that they did not have it. I mentioned the previous comment of other employee and Mimi said, “she didn’t know what to tell me. My issue is, if you have the product and it is supposed to be stocked, why isn’t it? And what kind of customer service is,” I don’t know what to tell you”.

Actually theyre really helpful and kind. I know most Sephoras get a bad rep but this one is easy to go into and get help without feeling judged

Excellent service and all the girls are very knowledgeable. Helped me put together a great basket for a gift. Will definitely come back.

Went in today and Jamie worked with me for an hour trying to find the perfect foundation for my skin. After trying many products finally found the perfect one. Huge thanks to Jamie and Wadya for taking the time to help me find the perfect foundation! And for some great tips on hydrating and moisturizing. I had an amazing expeirence here today. :)