Tip Top Tux

Tip Top Tux helped my husband and his groomsmen find the perfect tux’s for our wedding. They helped style and fit each person. They were incredibly accommodating when we had to change our wedding date. They were very easy to work with and the return process was seamless.

We had a TERRIBLE experience at Men’s Warehouse so we called Tip Top Tux an hour before they closed. Joe the manager was very friendly over the phone and got us in. Very informative and happy to help us with all of our questions that we had. He didn’t rush us. We are so glad that we got with him because he gave us the best experience!

If I could give a zero star for the experience we just had I totally would!!!nnOn June 5th my fiancé and I made an appointment to pick out tuxes for our wedding, which at that appointment everything went well! The sales associate who help us was Joe, we picked out colors and tuxes, my fiancé got his measurements, he also informed us there was a promotion taken place and if we were to set the appointment before or on 06/27 my fiancé and he’s groomsmen would receive a discount. We asked Joe what all we would need to make the second appointment which would include ALL his groomsmen, word for word Joe said “you’ll want to call and let us know when you’ll want to set your second appointment for and on that day your groomsmen will need to have $60 as their deposit for the tux” Ok fast forward, yesterday my fiancé called to set the appointment up for him and his groomsmen and OMG was it the worst!!!! For starters he (he being Joe, THE SAME GUY WE HAD OUR FIRST APPOINTMENT WITH) couldn’t find us in them systems which means he never took the time to actually put us in the system like he made it seem like he was doing. We were literally at this place for over an hour on the 5th and we are being told that NOTHING was input. Secondly, Joe was saying.... well did you put a deposit down that day to hold your fitting as well as sign a contract. AGAIN, we asked this man WHAT ALL WE NEEDED and he NEVER mentioned the following. As my fiancé was trying to explain this Joe kept over talking my fiancé and being rude! We ended up calling corporate to explain what happened and thankfully there were of service and helped in a real way HOWEVER the service was trash the second time around and you don’t treat customers as so especially when they are going to end up paying thousands of dollars!

Joe was really helpful and very professional!

Just got fitted for father of the bride tux! Joe was very helpful! I’ll be back to order another that I need for a fundraiser. Very professional. Dave