Starbucks

Over the past few months this Starbucks has not gotten my ice coffee drink right. The staff do not listen at the drive through and multiple times I have had to go into the store to have them correct the drink. The manager has been very nice, and refunded my money on several occasions but I am tired of the lack of service of the employees. I will be going to another store for my coffee.

If you don't mind waiting 45 min on drive thru it's your place to go. Coffee is not that great compared to other locations. Recommend better staffing so we don't have to wait in line 45 minutes to order.

Twice in the past week I’ve gone here and they’ve forgotten to add coffee to my latte or any drink. Super frustrating. Today I ordered a peppermint white mocha frappachino and my boyfriend got an eggnog latte. Here’s what we got instead:

I love this Starbucks location! Whenever I'm in town, my mom and I always go out of our way to come here for a cup of coffee! Great coffee, always amazing service.

I don't know what it is, but for some reason my mobile orders always take FOREVER when I go to this location. I will place my order when I'm about 5 minutes away, and when I get there I still end up waiting for 10-15, sometimes even 20 minutes! It's craziness. I have started doing my mobile order pickup from the i435 & 87th Street location and they are just as busy as this Monticello location but MUCH faster. I would just avoid this Starbucks if you can, and go to the i435 & 87th Street location instead!