Little Monkey Bizness

Went to a birthday party there and the service was awful! They were supposed to host the party and they absolutely did not! The website says they do everything so the family can relax that was absolutely not the case! They did absolutely nothing! We had to go to the front to get the gifts, we had to blow up the birthday chair, we done it all!!! Also we paid 5 dollars for the pitcher of pop and it was used 2 liters in their fridge which were nasty and flat! We had to ask them for new!! They even moved our party date so we didn’t get the 199 discount either!!! Horrible experience! ChuckECheese does it all! They host and make it enjoyable! They make the birthday kid feel special that was not the case here! Don’t waste your money!

This place is great for toddlers and little ones. I feel like I had more fun than the babies with the different activities. The rock wall was a bonus and the small area for the crawlers. I would return. Almost forgot the staff were kind and courteous (didn't have to miss the Chiefs game).

Great place to bring your kids to have fun playing. This is a GREAT place for your kids to have FUN while also BEING SAFE....n#LOVEIT

It’s small but it’s great to burn some energy while we are waiting to fly back to Denver

UPDATE to my 10/24 Complaint:nI called today to speak to what was supposed to be the owner and I feel bad if anyone has to deal with her. She was extremely unprofessional. As a business owner myself, I am ashamed.nnI called today to follow up on my refund they stated I would be getting for my lack of a great party experience. Id like to first say If I provided awful service to my customers I would call and apologize to make things right. They refused to apologize for their awful services and when you call to make things right they will hang up on you. I am 13 days in and still no refund. I was told just today they sent party pass to my address but after 13 days still nothing and mind you they are located less then 5 min from my house. Then shortly after that I was told we would get them to you. They are full of lies and deception. From their website to the owner its all LIES! STAY AWAY FROM THIS PLACE. Its DIRTY, UNPERFESSIONAL, AND THEY WILL STEAL YOUR MONEY and not feel bad about it. You'll pay for a $249 party and get NOTHING. No host, no utensils, FLAT soda, and a LAZY party host. Then when you try to work it out with the Owner you'll get the run around and no resolution. I wanted to work things out without having to blast them as I am all for helping other companies and not hurt their reputation. However, you wont get that with this place. I now have to start the charge back with my bank, file a BBB complaint, and email the AG. Hopefully, this will give them the wake up call they need. PLEASE SAVE YOURSELF THE MONEY AND GO ELSEHWERE!!! IF you are looking for a fun place to take your children and have a party try SUPERKIDZ CLUB in Mission KS. CLEAN, CHEAPER, LESS ISSUES, AND YOU WONT HAVE TO DEAL WITH AN OWNER WHO DOES NOT CARE ABOUT HER CUSTOMERS!!