Ambiance on the Water

Booked ride in March 2019 for my wife’s birthday. Called four times the day of the appointment to confirm before I got an answer. To then be told it was off season. The website let me book and sent me a confirmation and he told me “well it wasn’t supposed to”. Said the hours on the website said they were closed. Guess what.... the website says right now it is open. You wanna tell me Nov is in season but March isn’t ?! I called and left a message and two E-mails asking for a refund with no response. SCAM !

This place was great! Our gondolier, Oscar, was very friendly and helpful. He was even able to get several good pictures of me proposing to a lovely young woman even though I didn't inform him ahead of time. Did the basic package and it was still worth it. I'm sure the other packages would have been even better though!

We live in TN and I chose to come to Kansas City specifically for Ambiance on the Water. Her 50th birthday was coming up and I wanted to surprise her and do something special that we have never done before. Her birthday was on a Monday, but they are not open on Monday’s. I took a chance and called anyways. I spoke with the owner Chris and he was very flexible and I was able to book in advance the special occasion package on the Monday of her birthday. When we arrived we were greeted with a long stem rose, 2 glasses, a bottle of sparkling grape juice, birthday balloons and a heart shaped cake with her name on it. Our float on the water was about 45 minutes, very peaceful and romantic. The sunset had pink, orange, yellow and light blues that complimented the city lights around us coming to life. Afterward we were able to walk to our restaurant that we chose. I would recommend Ambiance on the Water and Kansas City area in general. There are so many things to see and do here and our first ever trip to KC was one to remember.

We enjoyed our ride at sunset.nWe had the Romance package which was great except that the chocolates were melted a bit but that's because It was hotter than Hades out. Literally 100°!!nThe Gondolier was very personable and helpful with getting on & off the gondola. He even took pictures of us (using our own phones) to commemorate the occasion which was our wedding anniversary. We definitely will recommend the Ambiance on the Water to others.

Romantic. Rides should be a lil bit longer.