Tallman-Scheel Tax Service

I created some serious problems doing my own taxes handling a complex issue; because, anyone can do taxes, especially me. The IRS dunned me double. Bob & Mary saved the day and I got my money back. I'll be back this year. THANKS!

I have filed my business income tax with Bob for year 2016. I liked him personally because he seems nice guys and reasonable. However, his communication is really poor. I tried to go to his office at least for 4 times last year to get few more thing done but I could not see him in his office. Most of the time door was locked and no one was inside of building. I have tried to contact him by calling and leaving message numerous time but he barely return call in timely manner nor he check his email. I tried to send him an email so many time but could not get reply back from him. He did not check his email before he filed my tax, and missed some paper work which needed to be filed along with the tax. After he filed my tax, I got letter from IRS requesting few more information (my health insurance paper) and I tried to get hold of him many many time but I could not do so. Finally, I get hold of him this year and talked to him, explain everything. He did apologize for the issue but he did not admitted to get those paper from me. I showed him by opening my email to him right there. Anyway, long story sort, I am very disappointed with his customer communication skills. When I mentioned about communication is very important in business. He just ignored me and saying I have enough business. So, he seems like do not care about client feedback either. Finally, I am moving my business to else where.

Best costumer service ever! Great people ! Thanks

Bob has done my taxes for over 20 years, he's also done my parents for longer. We have always made an appointment to have them prepared in person, Bob is very knowledgeable and up to date on all new tax laws.compared to other company's pricing he is very reasonable. We have recommended him to many friends and never had any issues, we will have him prepare ours till he retires. THANKS BOB

I have been going to Bob French for at least 15 yrs now. We have recommended him to a lot of our friends over the yrs and they have all been very happy with his service also. When I go get my taxes done it is more like going to visit an old friend. Thanks for all your help over the years Bob. Mary Lewis