Genesis Health Clubs - Hickman Road

Came back here after getting tired of the high rates at lifetime. I was skeptical to come back due to issues with the general manager Marcus and one of there trainers and seeing in the reviews that issues with the GM still existed. I was pleasantly surprised when I came back and didn't have any issues. The lady that manages the front desk, Emily I think, runs a tight ship and knows her stuff. She seems to generally care about her job and helping people. I can't say the same about the General manager from my past experiences.nAs far as the actual equipment, the gym as a whole is kept up very well. Rarely does equipment break and when it does it doesn't take long to get fixed. In my experience you won't find a gym in the Des Moines area with a better variety of equipment and space.nThe only thing preventing me from giving higher than 3 stars is experience with the GM. Hopefully the new owners won't tolerate how he treats people and things improve.nnUpdate: it's 2020 why don't you have adequate Air Conditioning in this facility?

Have been attending this club for 7 years and have always enjoyed my time. Grating membership pricing and well-kept facility. Highly recommend.

Great staff ! This gym has everything you need for your fitness needs. Met a lot of great people while working out here ud83dudc4d

Keeping this vague to protect a friend.nnSpecifically regarding the girl at the front desk, and the GM, Marques. Genesis shouldn't advertise/offer services that their staff have no idea how to set up, and then refuse to ask how to do it properly.nnOn top of that, Marques has zero follow through on things he says he will do, and then isn't around when he tells you to come in to discuss the issue.nnThere's clearly little to no communication between staff and management, or with members, and their contracts are pretty sketchy.nnThis gym is cheap for a reason. I'd recommend spending a bit more for better service and facilities.

Tennis courts are amazing, you can always have fun their and on top of that, you can have fun lifting during the pandemic. They always have you wipe down equipment after use which helps us stay safe