Willis INFINITI

Great dealership. They keep their promises, which is something very important considering how shady other car dealers are. I was entertained by Tim and Micah, both were very professional yet friendly. I would highly suggest trusting these guys. Tim made me a quote which was very good but I was expecting last minute hidden fees, but lo and behold not a single cent added.nnAlso delivery was done in a shaded area which was amazing, and haven't seen at other luxury dealerships I've been in the past.

We took the car in for a simple oil change and to have the TPMS light reset and they found a slow leak in the tire, repaired that and then reset the dash light. The Willis service group always goes above and beyond to service our car.

Willis Infiniti represents their brand honestly and professionally. Both sale and service has been a pleasant experience.

Willis Infiniti has a great service department, my service advisor Jerrah was great, she was nice, courteous, and prompt you can also direct dial which is super convenient. It's also super convenient they have a pickup and delivery option anywhere in Iowa. I was actually nervous going into a Willis service center the 1st time as my previous experience at Willis Collision Center was to say the least, bad. Definitely though 5+ ⭐ufe0f stars for Willis Infiniti service. Why I give an overall 4 stars is obviously I would love lower prices when I do service, the pricing is alright I guess but the larger reason is Willis Infiniti sales it needs some tune up, I want to purchase a new or slightly used S.U.V. with 3 rows the sales staff at least from my remote experience with them was not so hot, I got calls from various sales persons even though I was already talking to one, I asked if I could test one out as my loaner the next time I got service and for my next scheduled maintenance visit, that time I requested to get a 3 row INFINITI loaner for the day with the sales staff, they didn't even bother doing that and I actually got a 2 row car from a brand they don't even sell at Willis. The sales staff were also only eager to sell INFINITI's, they claimed that I could do all my shopping with them instead of going to all of the Willis dealerships but when I inquired about a few of the other cars that Willis carries they didn't even look into those models. So like maybe 3 ⭐ufe0f stars for sales.

Ryan Gilmore helped me buy. Great guy. Service is a little iffy sometimes though