Home United States Iowa Community Choice Credit Union

Community Choice Credit Union

1351 NW 114th St, Clive, IA 50325, USA

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Detailed Information

Place Types Atm
Address 1351 NW 114th St, Clive, IA 50325, USA
Coordinate 41.602651,-93.770636
Website http://www.comchoicecu.org/
Rating 3.2
Compound Code J63H+3P Clive, IA, USA

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed

Photos

Reviews

Erica Estayo (05/14/2019)

I’m giving 5 stars to the Clive locations, and 10 stars to ANN, my account was over drafted big time due to me using my debit card for an emergency and unfortunately the emergency amount came out before my bills, leading to overdraft fees and a huge negative balance, Ann took the time to listen to my issues and took the time to reach out to someone who then reversed a couple of my OD fees, it might not seem special to some people, but to me her Customer service was superb! I’ve delt with some unhappy reps at a different location, so her willingness to help was much appreciated! Thank you, Ann!!!

mike nehring (03/07/2017)

Christine (teller on west end of counter)helped me yesterday when I had misplaced my debit card, she was pleasant, charming and very helpful. She went out of her way to assist me with two separate issues. The dark haired young lady to the east of her was very nice as well. Thank you for putting a smile on my face as I left.

Loy Luna (02/24/2020)

Horrible waiting times. Mobile deposit doesn't work. I like how they will auto debit your account on weekends, but will not deposit checks through mobile deposit if deposited on Fridays till Tuesday the following week. The new app has many problems. I'm glad I kept my old bank account open from my other bank! I'll be switching back to my old bank very soon.

Keely Sutherland (08/16/2017)

Called and talked to three different people, all who told me that they couldn't do anything as far as look into removing overage charges that were accruing even though that company didn't have permission to pull anything from my account. When I got a hold of someone who was willing to listen, she was very short and very sarcastic about the whole situation. She tried to transfer me to accounting, but came back saying that no one is there and that someone would call me back as soon as they got off the phone. It's been three hours now.....this is similar to going into the branch...you wait at least fifteen minutes with no one reassuring you that what you need done it going to get done. I am giving three stars because it seems every so often that you get someone helpful who cares but you have to be higher up the ladder like in accounting.

Elizabeth L (06/26/2019)

I came here to open an account and since it was close to the end of their work day I was told to come back. I stopped by and called several times and I was not given any help or answers. Poor customer service.

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