Walgreens

I've had one of the employees that got lippy. Also if be tried looI went and loaded my prepaid and same night fraudulent transaction were mad and it's the only place I went. Company said someone's system was ha cked I've tried looking up their main office # but no luck

Some of these reviewers are sensitive and entitled ud83dude02. The attitude of the service matches the attitude of the neighborhood. If you looking for somewhere to spread your entitlement go to a west Des Moines one. These foos are just doing their jobs and some of y’all weren’t raised right. Work on your patience before working on anybody else.

I spent 30 minutes in the drive thru to get my prescription. Unfortunately there was a car behind me so I couldn’t get out...at least 10 minutes per car, as there were only 2 people in front of me the whole time.

Stopped in to pick up my FedEx package and while I was waiting, overheard two workers gossiping about someone else right by the register which was completely unprofessional. When someone came to assist me with my package, the lady was very rude and snarky. Also, 3 out of 4 employees that I saw did not wear a mask. Terrible customer service.

I stopped coming to this Walgreens over a year ago. Customer service was TERRIBLE, and the phone hold time for the pharmacy was usually 20-30 minutes.nnThis past year, after staying away for 6 months, I decided to come back and see if there were any changes.nnAnd guess what? There were!!!nnThere is a new store manager, Christine, and she has TURNED THIS PLACE AROUND!nnNow, there’s OUTSTANDING customer service, and I haven’t had to wait on hold for the pharmacy for over 5 minutes since the management change.nnChristine, the new store manager, has worked very hard, and has turned it into a store that I enjoy visiting. Oh, and the pharmacy staff has been trained since she began. Now the wait times are short, and the staff is customer-oriented rather than a chaotic mess.nnThanks for making this Walgreens an excellent place to shop and get my prescription needs met!