Used Car Dealer | Extreme Auto Plaza

I attempted to purchase a vehicle recently. I made the transaction extremely easy via email and text (little investment on part of dealership). I made it clear I would be driving 4 hours to get the vehicle and did not want any surprises. Paul did a live video of the vehicle for me, pointing out how well cared for this vehicle was yet failed to mention it had a salvage title. From what I have researched, a seller should be up front about this. In addition the price insisted on was thousands above what a vehicle with a salvage title is worth. This vehicle had multiple reports of issues on the CarFax since the salvage title. When mentioned to Paul, he was unaware of these, yet I know the dealership has access to the same info if not more. In reading other reviews I now see Paul listed as owner. When talking with Paul about price he repeatedly said “the boss” wouldnt agree to this or that. This now feels as though I was being given a run around. I see nothing wrong with salvage title vehicles. I do see a need for integrity and being forthcoming with information. Had this been done I may have still been interested in doing business here.

We were looking for a compact truck and Extreme Auto had many on hand to choose from which saved us a lot of time. The truck we purchased was missing the jack and spare key, but Paul was able to come up with what we needed! Paul was responsive to phone and email messages and the purchase process went quickly and smoothly. Thanks!!

Looked at reviews. There were very few negative reviews for a used car dealership. I Compared them to other dealers. All about the same star rating. I Deal with Paul directly. Very straightforward. I would ask a question and he would answer with details! Great!

I was interested in purchasing a Chevrolet Avalanche advertised on Marketplace and Paul would not give me the VIN#. We are 3 ¹/² hours from their lot and wanted a carfax. My husband and I own and run a small from our home shop as a Missouri Auto/Marine Dealership and we would never refuse to disclose information about any vehicle we have purchased and place for sale. In my opinion not very ethical business practice. I was told that if I need the VIN it was not the truck for me. Paul stated a Carfax would not help with the sale of the truck. This makes no since to me, why hide the facts of a vehicle's background. He did finally disclose to me that it is in the shop for the next week and that it does have a Prior Salvage Title. The information that it has a Prior Salvage Title does not bother us because it doesn't take much nowadays to total a vehicle. As long as there is no structural damage and all it needs is parts and paint we do those types of repairs all the time. He did not offer to share the information of why it was in the shop either.nAll our vehicle's get a carfax prior to purchasing them so we know their background and are throughly gone through prior to selling them and if we know there was a problem or is a problem that we have not fixed, it is told to all interested parties up front prior to sale. We make it a practice to drive each vehicle as our mode of our transportation for months so we know exactly what we are selling.nIt is disturbing that there are people are out there running this type of dishonest business practices.nEdited 08/9/2020n(Response from the owner 21 hours agonPaul was on the road and didn't have access to the vin at the time. He told the facts he knew, prior salvage title and miles are unknown on the call. We advertise on several sites that actually list the vin for anyone/everyone to see. Please edit your review, as this is a business much like yours and I'm sure you wouldn't appreciate this. Thank you, Paul Moyer/owner)nSo Paul wants me to edit or take back my thoughts on their actions to my request for more information. PLEASE, maybe if you would have said that you where out of town, didn't have the VIN with you, instead Paul told me the VIN WOULD NOT HELP SELL THIS TRUCK. I have gone through past reviews and found, that what I experienced is a common practice to their customers that are aware of what you need to do to protect you purchase. I have posted pics of the original conversation from Messenger on their google pictures of dealership info page if they are not blocked.

Very straight forward. And reasonable.