Orangetheory Fitness

Great people, facility, energy, communication! They change up the program so you don’t get tired of the same old!

I was introduced to OT by a friend who wanted a free month off for there invite a friend promotion and I gave it try. I really enjoyed the workouts and the people were very friendly and we came pretty often. The promotion was that if you invite a friend you get a month off. I joined and they told us his free month would start next month. When the next month came he was charged $150. We asked why the the free month wasn’t applied. They apologized and said it would be applied next month. When the following month came we were charged $150 again. And we spoke to Rebecca. They apologized again and guaranteed it would be applied next month and at that point we cancelled our membership. When the following month came we were charged and spoke to the manager Heather. She informed us that the promotion didn’t apply to us because he wasn’t a member before COVID. We asked why that wasn’t mentioned before they took our money and why it wasn’t mentioned the last 3 months. We gave the names of the employees we talked to and she said they would give us a call back. Weeks later still no call back. If they would’ve said that in the beginning I probably wouldn’t have joined. Not only that but I didn’t like that you need to give a 30 day notice to cancel. So if you cancel on the wrong day be prepared to be charged 1-2 months later. When I checked the Better business bureau because I was very unhappy I found the company had a 1.4 score and quite a few complaints for similar issues. I gave 2 stars because I did like workouts. I just didn’t like that they led us onnnThis is a lesson well learned and I will do my research next time I join a workout program/gym. I suggest you do the same.

I’m not in the best of shape and have to modify some floor routines but I feel so comfortable with the staff and other participants. I leave with a smile! This place is for ALL fitness levels!

The workouts are already figured out. I don’t have to know what to do at the gym to get a great workout. For everything you have to remember, here you don’t. Just show up and have a great workout.nnFor beginners or those who are trying to maintain their fitness. We each push ourselves, yes that looks different on each machine or exercise but we are able to push together. We have individual goals we want to accomplish but we reach them together, side by side. That’s Orangetheory.

The atmosphere is amazing you feel like you walk into a family setting and everyone helps support each other. While in class coaches walk around and will help you if you are doing the exercises wrong. It feels so amazing knowing someone wants you to succeed the was ay you want to succeed.