Billion Auto - Hyundai of Iowa City

I had a great experience. I was able to everything over the phone, they got me everything I asked for and very close to my monthly payment I wanted. They would have done everything virtually and driven the SUV down to me but I used one of their lenders since it was lower than the local banks. Michael Salazar was awesome to work with and went above and beyond to make sure I got the best deal. I would recommend working with him. I was also impressed when I pulled up to get the SUV. They came to the door and opened it for us. Also, they were all wearing masks, which was greatly appreciated. The other dealerships I have been to have not.

Look. I have some VERY serious reservations about Hyundai in general for many reasons having to do with the company's treatment of a known mechanical issue that was actually recalled in several vehicles but for which my vehicle was excluded despite having the same faulty motor.nnThat said, I actually LOVE the service I've gotten in the Billion Hyundai IA City service department (truly exceptional), and I was pleased with my car-buying experience. The dealer and salesman were fair, I was able to drive away in a working and pretty cute new car, and the financing was attended to very well, and very thoroughly.nnChris Fulk is a genuine guy without an ounce of that car-salesman creepiness. He was patient with an intense and out-of-the-ordinary situation (and an admittedly impatient and hesitant customer...), and he was very helpful and responsive.nnThe gentleman who helped me with the paperwork and financing, Mike, I think, was also very easy-going and fun to interact with, and very thorough.nnNick did a great job with vehicle delivery and explained things well, ensuring that I felt comfortable with the bells and whistles before I drove off the lot.nnOverall, if you have to or want to go Hyundai and you can use Billion, do. I've had nothing but good and above-and-beyond experiences there, and they deserve the business.nnI still stand by my hesitation with Hyundai in general though... in case you're wondering.

First off, Bill in the service department is phenomenal and Michael in the sales department was nice. As far as anyone else, not only were they not willing to work out a good deal with a returning customer but after they reached out to me and I informed them that I had purchased from another dealer, I got a very rude text message from one of the salesmen. That's not professional at all and it further confirms my choice to go with another dealership. I thought I would continue to purchase cars from Billion but now I wouldn't recommend them to family or friends.

Fantastic business. Always get the best service. They care about each individual customer.

Great service never had an issue with anything. Always get the job done right.