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Samurai Sushi and Hibachi

7125 Mills Civic Pkwy #110, West Des Moines, IA 50266, USA

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Detailed Information

Place Types Restaurant
Address 7125 Mills Civic Pkwy #110, West Des Moines, IA 50266, USA
Coordinate 41.5649971,-93.8060323
Website https://www.samuraidsm.com/
Rating 4.2
Compound Code H57V+XH West Des Moines, IA, US

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Reviews

Kirby Coppess (11/01/2020)

Went for my girlfriend’s birthday. The website specifies you can get a free meal up to $22 on your birthday. As we sat down, we were immediately asked if it was anyone’s birthday and we told them yes and the server asked specially who the birthday girl was. After we received the checks the free meal was not included in the check. When we brought this up to the staff they said that they do not assume you want the free meal. In order to receive it, you need to specifically ask you want the free meal. It is referenced nowhere on the website that you need to specifically ask for the free meal. Seems like misleading advertising to me.

Gabriella pollard (11/07/2020)

Great service! Great food! Great place all together! Everyone was super kind and quick and nothing undercooked it was perfect.Totally want to go again.

Michal (09/07/2020)

The food was decent but they didn't serve it evenly at all. We were seated next to a family with 4 children. One was around 1 and cried during most of the meal. It was supposed to be a fun dinner and instead I walked out with a headache. The kids were afraid of the fire so it was put out very quick. They also screamed at the smoke. The whole reason to go is for the show of them cooking the meal. They even gave the kids more chicken and vegetables then they gave us. Very disappointed!

Amanda Lucas (07/16/2020)

The food was amazing but I won't go back due to the poor handling of our bill. Obviously not overly concerned with customer retention or word of mouth. They charged us for an adult meal for my 10 year old when I clearly had him choose from the 12 and under menu. When we got our bill I asked if they could fix it. Waiter, chef and manager refused to take $11 off our $200 bill. Not impressed.