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Luther Family Ford
Luther Family Ford
Luther Family Ford
Luther Family Ford
Luther Family Ford
Luther Family Ford
Luther Family Ford
Luther Family Ford
Luther Family Ford
Luther Family Ford
Reviews
Justine Irakiza (09/10/2020)
They have great services. Some of the workers are wearing masks during this pamdemic and some are not. Mask are not a requirement based on the way saw things on my last visit. They a nice lounge place for you when you are waiting for your car to be serviced. WIFI is free to guests so that a plus. TV to watch.
Brian Ophus (11/11/2020)
Went on to Luther Buys Cars, got a quote from them, I understand it may be a bit off, but drove 2 hours, and was offered $7,000 less than the quote online, the manager that talked to us was rude, and blamed me for thinking it was worth what they offered. Seems pretty shady to do this to people... the salesman Paul was great!
Brandon Nelson (10/13/2020)
$135 per hour for labor? Parts with 20-30% mark up? This place absolutely lost a customer for life. I will never buy another part, service, or vehicle from Luther Family Ford ever again. 0 Stars.
Brock Goossens (06/05/2020)
I love going local and keeping business within Fargo but was treated like just another number upon buying my first new vehicle. Not all staff was this way, but my specific salesperson led me astray and had not been clear with included features. We had even leased the same exact vehicle two years prior and were now requesting the ‘exact same’ features as the previous model. There was no mention of the new vehicle not having anything that the last one did even upon inquiring about any differences. I was also addressed as the completely wrong customer due to having the same first name as another client. The attention to detail was just not there. I know the sales manager’s hands are tied due to company policy and did work to make amends within their power, but I’m still left with paying additional for something that was standard before. I love the vehicle and have had nothing but outstanding experiences at Luther Ford prior to this. It just seems odd that once we decide to actually purchase a vehicle I end up feeling less attended to and expectations not fulfilled. I’m sure this is a small percentage of their customers that something like this happens to but just doesn’t feel right.
Max Max (08/12/2020)
Ford corporate had a recall over winter where my car needed to be reprogrammed. I informed Luther Ford that I could not return their courtesy car as I was out of town for a business meeting until Monday. After the snow thawed and melted I noticed a dent the size of a dime on the driver side of the door. This intentional damage / dent was done by an employee of Luther Ford because I was not able to return their car earlier. They obviously don't care that customers do have to work for a living and not at their whim. Courtesy for them is a bunch of lip service.
Similar place
3400 2nd St NW, Albuquerque, NM 87107, USA
+1 505-400-6051
https://sheas-automotive.business.site/?utm_source=gmb&utm_medi