Map
Detailed Information
- Place Types Car dealer
- Address 310 New London Rd, Colchester, CT 06415, USA
- Coordinate 41.546712,-72.308871
- Website Unknown
- Rating 4.2
- Compound Code GMWR+MF Colchester, CT, USA
Photos
Reviews
Excellent Service. Dropped my truck off in the morning, All issues were resolved in a matter of hours & the truck was ready to be picked back up the same day. Highly Recommended.....
They have done work for my family members as well as myself. Would 100% recommend to anyone who needs their vehicle repaired at a reasonable rate.
So you know, this place has the most unprofessional mechanics or what ever they even call themselves! I had bought a car back between mid July and paid cash for it. The check engine light was on and they James said it was the o2 sensor, That I would have to wait a couple days for it to come. Days and days go by and they’re coming up with tons and tons of excuses! So finally get ahold of them and ask James what’s going on and he says that The part has been fixed! So i set a dmv apt for the nearest date and ended up missing 5 days after constant rescheduling because my car was supposed to be done when they said but was never even worked on. I drove car off lot and within 10 mins the check engine light is back on. So next day i call and tell them and they thought it was the other one. So they replaced both sensors is what James tells me. So i go to autozone to see why else it would be on and the same problem was the 02 sensor that they said they replaced! So I call them m & w motors and tell them that autozone told me this and they told me we’ll work on it ASAP. Now don’t you think because i paid them straight cash and my car has been here for weeks that they would try and fix the problem and make me a priority ? Yea i thought so to. They ignored my phone calls ( after i paid for car and dmv taxes) lied to me that my car would be ready on certain days when it never go looked at, telling me your car is fixed then when i message him next morning to see if they drove the miles for the o2 sensor and they told me my car was still being worked on After telling me it will be picked up today to be driven the miles and that they can’t fix the problem and it’s out of their hands. My car was sitting at shop for weeks and weeks and weeks after buying insurance and scheduling dmv apts left and right and they could never identify the problem. So I wait a couple days thinking that they’ll be able to fix it and try reaching out to someone body but it’s like a ghost town. Nobody picks up your phone calls or returns them. Finally I had enough and ran out of patience when I was doing them a favor by being a customer and told them I want my money back. He wrote me a check for the 21st and today’s date was the 18th! I already paid you guys straight money and gave you back paper work and you try to give me my money in check forum and try to postpone it till 3 days later ? Very unprofessional, theirs one mechanic in that shop and he is never at work. Always excuses and excuses! If I had to say, I would highly recommend not buying any vehicles! as most of them have problems and he said he’s going to post back up the car I bought when it’s still not even fixed yet!
They seem to have a good business going there.
Fred and the crew did a great job fixing the steering on my new-to-me Ford- he showed me the old parts and they looked like they'd come off the Titanic! Spared me a catastrophic fail for sure. Got me brighter headlights and swapped my regular tires for my snow tires, now I'm ready to take the grandkids out to the sledding hill! Very knowledgeable, friendly, and forthcoming about what you need and what you don't. Highly recommend! :-)
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