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Town Fair Tire

368 I-95 Frontage Rd, New London, CT 06320, USA

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Detailed Information

Place Types Car repair
Address 368 I-95 Frontage Rd, New London, CT 06320, USA
Coordinate 41.3697765,-72.1210773
Website http://www.townfairtire.com/store/tires/connecticut/new-london/
Rating 4.4
Compound Code 9V9H+WH New London, CT, USA

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Reviews

Melanie Savage (10/03/2020)

This place is the BEST!!! Bought some tires at New London location and was then informed by a relative that they might not be the best in snow. Called Town Fair Tire the next day and they 100 percent honored their 30-day test drive policy without hesitation. Put more snow-friendly tires on my car the next afternoon and only charged me the $40 or so difference in the price of the tire. John was helpful in recommending a new tire, getting an appointment set up, and finishing the transaction. Both times I was in and out in less than 2 hours!!! I was amazed. I didn’t think that good companies still existed. Thank you John and the whole New London Town Fair Tire team. Everyone I encountered there was helpful, friendly and efficient. Even the call center guy I first spoke to was sympathetic and friendly. You should all be proud of the services you’re providing to your customers. 100 percent recommend Town Fair Tire!!

Ian S Rowland (10/03/2020)

My technician Ralph access my flat tire and told me he would let me know the status. He informed me the tire was under warranty and he would be able to fix it, so I wouldn't need a new one. Thanks to Ralph intuition, kindness and sound judgment, I was in and out in record time. I am a very satisfied customer. I recommend Town Fair Tire to all my friends. Ralph, I just want to say 'I really appreciate you.' Thanks

Kevin Fisher (09/28/2020)

Town Fair Tire took VERY good care, of us, on our last visit. Due to the poor condition of my tires, they recommended I replace them. The Staff was very courteous, kind, & respectful, throughout the entire Sales process! They definitely took my desires, for excellent traction vs. tire life, into consideration, & sold me precisely what I wanted, & no more...No pressure, whatsoever. I highly recommend Town Fair Tire, of New London, for all of your vehicles' tires!

criticalwife (09/25/2020)

I got off the highway and stopped at Town Fair Tire. I was greeted by an associate named Ralph. He gave me outstanding customer service. I explained my issue he came outside checked all 4 tires. He explained to me what the issue was and explained what work was going to done. He even showed me the part that was going to be replaced, which honestly he did not have to do that. His demeanor was so pleasant and so helpful. I felt he went above and beyond my expectations. I hate to say this but as a woman when I have gone to get my car service I have felt that the men get treated differently. I would recommend that if you ever at this location you ask for Ralph. Great customer service and Thank you for all you do !!!

Van Stanhope (09/16/2020)

Outstanding Service! My sales guy Ralph was very informative, help me get the tires right for me! Very fair pricing! Four new tires the works fine in less two hours! Very satisfied! Continued happy customer!

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