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Burlington

258 S Frontage Rd, New London, CT 06320, USA

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Detailed Information

Place Types Clothing store
Address 258 S Frontage Rd, New London, CT 06320, USA
Coordinate 41.3681943,-72.1167706
Website https://www.burlington.com/
Rating 4.1
Compound Code 9V9M+77 New London, CT, USA

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Reviews

Rayne Young (03/04/2020)

I went to do a return last night and didn't have a receipt, however, I had provided my phone number at check out when asked for this exact reason. I also had a b-day gift my mother purchased for me that I was able to return by providing her phone number. The first transaction was the gift which they processed in no time and handed me my refund. When I tried to do the sane with the 2 items I bought we hit a problem, of course lol. The manager at the time came to help and kept hitting a brick wall. She had one last idea to try which worked out. She went above and beyond what was expected of her as she could have simply given me a merchandise credit. Aside from that she was professional, friendly, funny and what any employer would want from their staff. Her customer service was top notch! She deserved for me to take this 5min to do this which is something i don't do. Go to Burlington in New London! If only I knew her name...but I will find out.

Altagracia Dube-colin (12/23/2019)

Burlington department store has been so helpful to my family and I. Some of the workers are so helpful in understanding. You have two young women that I got to know very well. You have Marie and Heaven. They are always make me feel good shopping and spending money. They are what we call the people person. Marie always has a wonderful smile on her face. Her willingness to help you look for what you are looking for. Not yet having attitude or to busy to help. Always “ it is my pleasure to help you “ her smile, patient, and ready to assists all customers. In line she( Marie) will walk around apologizing for the line, the wait. To me that a big plus. Especially when you are spending money. Heaven is another beautiful soul at the store and at the counter assisting with checking in.nnI am praying that they remained the same. It’s a pleasure going to the store when they are there.

Tonya H (02/12/2020)

I have shopped at this store for over the last 18 years. I have bought my kids clothing here over the years. It doesn't change to much but they have gotten rid of the last time I went in their huge coat section in the downstairs. They have many different sections of clothing.. big n tall ,kids,dresses etc..You can always find something at this store. My kids have liked the styles and I've never had any complaints. I haven't really converesed with employees but briefly at the register but at the register they have been pleasant.