Secor Chrysler Dodge Jeep & Ram

We bought 2 cars from this dealership in the last 4 years, and were very happy with our purchases. Unfortunately, when we were looking to buy again, we weren’t able to make that happen. Mark, our salesman, was incredibly nice. But, the truck we were interested in was overpriced compared to comparable vehicles in the area, and they weren’t willing to negotiate. Beyond that, my husband told the finance guy John that he would be in the next day at lunch, after we slept on it and they ran the numbers to see what the final sale would look like. We weren’t committed to anything yet. But John still called me the next morning and asked me if I was coming in and when. I told him we told Mark my husband would come in at lunch, but I didn’t think we’d be going forward, he got pretty upset and rude, saying “so, you’re cancelling the sale? Were you even going to call us?”. I wasn’t sure until that point that we were cancelling, but that made up my mind. Luckily, Westbrook Toyota put us in a truck at a very fair price and will be our new go to dealership.

Steve Gonzalez and the service team at Secor Chrysler Jeep provide competant, professional and honest service.

They a great all around dealership, the service department is top notch.

Great experience with this dealership, from buying a jeep to getting it serviced. No BS here. Steven, the service manager, is really top notch. He went above and beyond to assist me with keeping my jeep in tip top shape during these difficult times! Keep it up!

Real name is Ryan despite google email. Anyways, after 3/5 other visits with dealers in CT I had experienced a level on incompetence I’ve never seen before in the auto industry. Everything from me driving to the dealer to be told the vehicle I was interested in either has miraculous “holds” on them or they were already “sold”. The last visit to a dealer wanted me to lease etc. It had been a stressful and awful two week hunt.nnThat’s when I came across Secor’s website and fell in love with a JGC overland. I submitted an inquiry on a Saturday and followed up with an e-mail as they were closed on Sunday. I was praying the vehicle was still available and come Monday morning I was counting down the minutes until they opened at 9am to see even if the vehicle was still available.nnAt 8:45am (15 minutes prior to opening officially) I received a phone call from a salesman named Al. We had a brief conversation; I explained what had been happening to me and that I live almost 90 minutes away. He told me on the phone right then that he would give me his word as a man that he would place those keys of that vehicle that was still available in his desk and it won’t move until I got there around 10:30am.nnAl was extremely professional, down to earth, and no pressure what so ever. My situation included a trade in I was upside down on. Once I sat down with Al he wanted to pull the Jeep I wanted up to show me. However, when he came into the showroom he apologized and said the vehicle wouldn’t start due to a dead battery. Right then and there he had the device department drop in a new battery for me. As he said I been played around with enough and was very comforting to hear. After the test drive we got to the finance application and an offer was made on my trade in. The offer for the trade was extremely fair.nnAl and Elvis helped take a negative situation and turn it into a positive one with transferring negative equity at a very reasonable monthly price. I can’t praise Al enough for his superior customer service, honesty, and genuinely caring. I love my JGC overland, I don’t envision going to any other dealer in the future! If you want a no hassle, one of a kind experience go see “Country AL” and he’ll make it happen for you! Thanks again to the entire team! Best wishes!nnVery Respectfully,nnRyan R.