Home United States North Dakota Costco Tire Center

Costco Tire Center

705 23rd Ave E, Fargo, ND 58103, USA

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Detailed Information

Place Types Car repair
Address 705 23rd Ave E, Fargo, ND 58103, USA
Coordinate 46.8442105,-96.88778
Website https://www.costco.com/auto-tires.html
Rating 3.5
Compound Code R4V6+MV Fargo, ND, USA

Reviews

Kelly Glennon (11/03/2020)

My car has tires from Costco, so when I got a nail in one, I brought it in to get it patched. There was no seating (not in the food court or anywhere because of COVID). After standing around for over two hours with my kids, they informed me that my tire was not able to be patched and expected me to swipe my card and buy a new tire. Because of the location of the nail, I was skeptical that I was being told the truth. (Also, you can’t really buy 1 new tire on a whim, because your tires wear differently... it was as if I was expected to buy 4 new tires even though mine are minimally used.) I left and brought my car in to OK Tires. I didn’t have an appointment and they had my tire patched within 20 minutes of arriving. I was also able to sit down during my wait; my kids watched tv and were offered beverages and snacks. The only reason I’m giving Cosco 2 stars instead of 1 is because the staff were friendly. They seemed to be way behind and overly busy. So, I felt for the staff in that way; it seemed like they were doing their best to manage an overload of vehicles and chaos. However, after this experience I will take my car elsewhere.

Kristi Brooks (05/22/2020)

This is my actual experience. I used the Costco tire filter to find the tires necessary for my car. I purchased them and after purchasing I was able to schedule an appointment. When I called, I was told they were wide open and we settled on 11am. I arrived at 1045am, 45 minutes after they opened for business for the day. I was told it would take about an hour.nAt 1143am, I got a call from the tire center. The gentleman told me that they noticed I have run flat tires on my car and I didn't purchase run flat tires. Run flat was not an option presented to me when I entered my correct vehicle make, model and sub model. He went in about how I'd be stranded if I got a flat if I don't understand run flats. I want worried about that, truthfully.nWhat bothers me greatly was that a full hour after they took possession of my car, they are just starting to work on it. I asked what the delay was and he told me they're running behind. Forty-five minutes after they opened for business, they are already timing over an hour behind?nThis is an example of a business with absolutely no respect for another person's time. I will not return for tires and I would not recommend Costco Tire center in Fargo for tires, either.

D Olson (06/05/2020)

Excellent service! I have purchased many batteries and many sets of tires here. I have called dozens of times over the years to get pricing and timing logistics questions ironed out and I get great service every time.