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Bob Valenti Automall

72 Jerry Browne Rd, Mystic, CT 06355, USA
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Bob Valenti Automall
Bob Valenti Automall
Bob Valenti Automall
Bob Valenti Automall
Bob Valenti Automall
Bob Valenti Automall
Bob Valenti Automall
Bob Valenti Automall
Bob Valenti Automall
Bob Valenti Automall
Reviews
James Stack (10/31/2020)
Do not buy any cars from this dealership. Rob Valenti is a snake and doesn't know a thing about how to run a business. He's fake. Drive down 95 to New London and check out Whaling City. You'll get much better customer service and you'll feel like you're dealing with family, which is the most important piece of the buying experience and something Rob Valenti has no clue about.
jane faust (10/09/2020)
I am familiar with valenti auto mall. I have had my oil changed and my car repairs done here. I have had good experiences with staff. It is easy to enter and leave with low traffic volume on this road. Thumbs up to friendly staff.
Dimitrios Koukoularis (04/19/2020)
One of the best car Dealership’s in the area! Hands down weather it be sales or service in any of their many car companies each department is absolutely fantastic. The employees are always respectful and responsible. The sales department is not like every other dealership, they actually listen to what you are saying and don’t push you to get the most expensive car that you can not afford. This is a great team and their leader is an even better man!
Annie Rose Ryan (06/09/2020)
My family grew up going to them and I went fully expecting A+ service and transparency. Sadly, that was not what I got!nnI bought a truck there a little over 7 weeks ago. It started having some issues almost immediately. Took it in and they charged me $140 to look at it and tell me that it needs a NEW engine. Which they then proceeded to tell me would cost me over $8000. When asked, they confirmed that they had indeed sold me a truck 6 weeks ago that now needs thousands of dollars of work. No apology, or even commiseration offered. For a business that came so highly recommended to me this has been a terrible (and expensive!) mistake.nnWith the names of Bob and Robert Valenti so well known, I would not have expected them to be just another sleezy car dealership.nn(Since posting this I see that I'm not the only person that purchased a Chevy truck from them and was left dissatisfied).
Sumah Violet (05/13/2020)
We bought a great 2017 Silverado here. It is in amazing shape at only 13k miles and was priced very fairly. Still a good experience despite the showroom being closed. Collin was very helpful and patient. He knew the truck inside and out when we arrived and answered all our questions. We didn’t feel pressured or hassled either, which would’ve sent us elsewhere. He made sure to give us updates as needed and explained the next steps well. I’ve bought a few cars at other dealers and he was by far the best salesman I’ve met. Overall a great buying experience with nice people. The truck was cleaned and reconditioned perfectly for us to drive home the same day. I would definitely recommend Valenti.
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