United Savings Credit Union

Always helpful and very friendly, Best bank I've ever had by far.

Incredible. Did my due diligence over the phone to find out how to get a family member to join my credit union and then drove to the branch to be told I was misinformed by whomever I spoke to on the phone. Anyway took my family member a few blocks away to Gate City Bank and they serviced him just fine. Head someplace else to skip the bs I guess.

This is in my opinion the best credit union around. They are always trying to help and they actually know who you are! You're not just a number to them.

Can't say enough about the service Caroline, Nick and United Savings service. They recognize us and are always happy to me. They're great to work with for loans we've gotten through them. I would recommend them to anyone who wants to get away from the cold big bank feel. It's like banking with friends.

Bonnie Mohr, the VP of United Savings Credit Union, is very rude and blatantly lies to customers and has her employees back her immediately apparently. I am so disappointed to be knowing they're in charge of my money at this time. I had lost a job, wasn't able to have funds right away for an auto pull bill and was told I need to remember better on the first phone call. I corrected her on the remembering. Next, I later called as a supervisor wasn't available to discuss a refund of at least one $25 fee, I spoke with the VP apparently. I don't remember what I said but she then laughed at me and said she had someone sitting there to prove she didn't laugh at me. I couldn't believe the rudeness for the simple inability to have funds ready. Sadly, because I dealt with enough from my corporate people today, Bonnie set me over the edge with her simple sounds and I verbally let her have it. I did apologize but those mean nothing truly, to me anyway. I'm just really disappointed. I've always had such wonderful and great experiences with the ladies at the 45th location. This experience has set my thoughts so far back. Even Wells Fargo, the worst bank in the nation with their literal criminal employees and lawsuits, wouldn't give a CUSTOMER that much grief. I pay them to treat me like a bum? I work my ass off every day and expect much better than that, especially those entrusted with my dollars. I've NEVER been late on my loan lady!