Wells Fargo Bank

It sure would be nice if you could actually call the bank. I don't bank with them because of their fraud from a few years back and how my wife has been treated by them but for some reason after 10 years shes still with them. Would love just to know if i can deposit money into her account so she doesn't have to break quarantine to go in, but nope. Cant have a phone line that's not answering 40 unrelated questions and then be told I have to wait 15 minutes to talk to someone in another state probably.

Very professional guys, need set appointments due to COVID-19

13th ave Wells Fargo off of 25th st! Took over a half hour to deposit my check! Completely unacceptable! I don’t care about excuses you need more workers to accommodate the customers

Spoke to the manager over the phone trying to ask whether Wellsfargo does notaries. I called for a client that was recently turned away from another location because the banker didn’t know how or what to do. It seemed to me that the banker who I also spoke to didn’t understand or was unsure if the client had to have an account with Wellsfargo. Based on that information, I called that location twice and received no answer so I went forth and asked simply, this location, if they notarized for non account users of Wellsfargo. The manager went on a full blown explanation for why she wouldn’t or couldn’t give me an answer simply because I was asking for a client who spoke very little English. I wasn’t asking for information about a client which I could understand but a simple question about the company which she obviously had no knowledge of and gave me a bogus answer for her not having a clue about whether they are able to notarize or not. I was extremely annoyed with her tone that was belittling and insinuated that she knew more than I did about the topic when just the same day Gate City Bank natorized my clients form with no questions asked. I, myself, bank with Wellsfargo and have never experienced horrible customer service from a Wellsfargo employee before until now.

The staff are always pleasant and very helpful. Everyone from the bank tellers to the management are very polite. Office is clean. Service is most often in a timely manner. Seating is avail be if you have to wait for any reason. Weekend hours are convenient.