Monro Auto Service And Tire Centers

I walked in today for an oil change unexpectedly. Mike the manager was so friendly, helpful, honest, and very professional. I was overwhelming with so many questions pertaining to my truck and Mikes knowledge was remarkable!!!!! He checked everything from head to toe and showed me up close exactly what the problems were. That alone was super reassuring for me and something no shop has ever done either. It made me feel very comfortable and confident that I had chose the right place. Thank you Mike for an amazing experience. You have a customer for life!!!!!! I recommend anyone needing anything done from large jobs to small be done with Monroe and ask for Mike

These guys are great! I've been using them for years now for oil changes, tires and alignments and have always been pleased with the service. BUT this time....They went above an beyond anything I would have imagined.nI was in a pinch, big time. I travel for work and noticed I had a bad tire and there was no way I was driving 500 miles on it. Luckily my wife had nothing going on that day and i was able to take her car. While I was at the customer I ran over a large piece of sheet metal which got wedged in the tire. I was able to make it home but the tire wouldn't hold air for more than an hour. My wife and I both had appointments we needed get to on Monday morning and neither of our cars were drive-able at this point. I called Monroe ON A SUNDAY and let Mike know I was in a real bind. Unfortunately he didn't have a tire for my wife's but he said to get my car down and he would see what he could do. Mike had a skeleton crew being Sunday and they were pretty busy. He let me know he would do his best to at least get the one bad tire taken care of so I could make my appt the following day. Within an hour I got a call saying my car was all set and to come grab it. To my surprise he had all 4 tires mounted and balanced and my car was ready to go! ON A SUNDAY AT LIKE 4pm....All I could do say say thank you....Seriously these guys went over and above what they needed to do to help me out. They could have very easily said sorry cant do it till tomorrow but they didn't. The Manager and crew are top notch and i will continue to use them for anything i need, and they really do take pride in their work....nnThanks again Gentlemen!!!!

I am visiting in town, and one of my brake lights went out so I made an appointment with this Auto Shop. They were very friendly on the phone, I even called and ask if I could add an oil change morning of (they had a $20 special) and they were very accommodating. They did everything quickly and efficiently, and were very friendly at the desk. My only qualm would be none of the employees I saw wore masks, so make sure you have one and practice 6-ft. I would definitely go back if I had a problem with my car in the future, they were very easy to get to.

I highly recommend Monro Auto Service - Cheshire for your car repair and service needs. I have been using Monro for my car service needs for several years, including oil changes, brakes, and tire replacement, and have been very satisfied with both the customer service and the technical service that I have received from the team. The staff is very knowledgeable and when they diagnose an issue, they present potential repair solutions and recommendations, while keeping cost in mind for the customer. They also work to find and apply available discounts to help offset service costs, which is very helpful knowing how quickly car repair costs can add up. This is an example of their customer-first approach.nnOther examples of the strong customer service at Monro include their communication and timeliness. The staff is quick with a phone call to discuss any issues with your vehicle or to provide an update on the completion of repairs/service, including if there are any delays in completing a service, for example when a part doesn’t come in, as expected. Being without transportation is extremely inconvenient so having timely service completion, or being alerted to delays, is very helpful in planning and very much appreciated.nnIn particular, I have worked closely with Mike and Jesse and have been very satisfied with our interactions and value their knowledge, expertise, and customer care. It is very nice to have a reliable service center that I can trust with the service needs for my vehicles.

When you call on MONRO in Cheshire you will experience service from the most professional, and skilled technician in the industry. Mike was very nice and the price was reasonably. They offer top of the line service he also shared with me that he is an expert on Mercedes I had four tires installed on my SUV and will definitely use them again for both cars.nnLucille Davisn.