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Jackson Hewitt Tax Service
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Ahsh Eff (07/17/2020)
I completed my taxes with Jackson Hewitt on 1/31/2020. After receiving the state refund I never received the federal payment. Here we are 6 months later, I have been tirelessly calling and making attempts to contact anyone for customer service or to be able to go the office to pick up my check. This is very unprofessional, and very poor customer service. Jackson Hewitt has showed me that following up, trying to maintain professionalism and keeping their PAYING CUSTOMERS happy is not a priority.nnI really don’t enjoy having to express such frustration and distaste, but after trying to endlessly contact a franchise of a major business is truly embarrassing and disheartening to say the least.nnHere’s my email: [email protected] hope I am approached with the same enthusiasm and willingness to help as the more pleasant comments on this page. Thank you.
Cristina Prieto (01/31/2020)
Antoinette is always pleasant and very patience with the customers. She takes the time to help you understand your refund. She is very knowledgeable and always recommend what you should do.. My family and I have seen her for many years. I would recommend her to everyone.. I would give her 10 stars ⭐ufe0f if they had one
Henry Woods (01/29/2020)
The office manager Antoinette was very helpful and efficient. She was able to give me tips on how to get the most back and her information has helped me out a lot to get the most refund back. I highly recommend going there to do your taxes.
Barbara Elwood (02/04/2020)
John was fantastic. This was my first time here and he explained everything and gave me a great refund result.nI will recommend this center to everyone.nThank you!!
Sonya McDuffie (12/19/2019)
I love coming to Jackson Hewitt every year! Antonette is awesome she makes you feel safe and encourages you to do more with your finances. When you walk in no matter who is there your greeted with a warm and friendly smile, your wait is not long and appointments go as planned. I have been a customer for over 10 years now. I will continue to go to Jackson Hewitt for my financial needs and tax returns. Thank you again, Antonette and staff!!!!!!!!
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