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The Assessor's office

235 Grand St, Waterbury, CT 06702, USA
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Emriss Bundy (07/21/2020)
After being left to rot in a continuous and maddening loop from calling the number provided to reach the assessors office, I had to speak with someone in the mayors office just so I could actually speak to someone in the assessors office. Whoever I spoke with at the assessors office sounded completely unenthused and as if she has been doing her job far too long to care anymore. I had to repeat information to her multiple times just for her to pull up the wrong information. This was all after being put on hold however I could still hear everything going on in the background and I could hear her say to a coworker that she “was going to be on the phone for a while.” Had she never put me on hold and actually listened to my issue then we could’ve had it resolved in seconds. I live out of state so stopping by the office wasn’t an option otherwise I would have done that. This was a terrible, although, perhaps accurate way to represent the city of Waterbury. Bravo.
Jennifer Sadler (06/04/2020)
I called the office with an issue, left a message and Mr. Dietrich called me the next day to resolve. The matter was handled promptly and professionally with a follow up.nThank you!
Alan Kilic (12/30/2019)
They don’t answer calls they ignore citizens they double charge taxes on cars if u don’t fallow upnThey will screw you over and overnTired of calling them! Fir their screws
Mary Holmes-Burgess (08/19/2019)
They don't always answer the phone an when they do they send us to speak to Municipal Tax Services who don't answer their phone after 4 PM.
Keri Hanson (05/13/2019)
Not helpful at ALL. Wont pick up the phone and yet I am told to speak with the Assessors office. How?
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