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G&H Equipment and Sales, LLC

314 Old Maple Ave, North Haven, CT 06473, USA

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Detailed Information

Place Types Car repair
Address 314 Old Maple Ave, North Haven, CT 06473, USA
Coordinate 41.369477,-72.853354
Website http://www.ghequip.com/
Rating 4.4
Compound Code 949W+QM North Haven, CT, USA

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Reviews

M-M B (ShadowPhox) (11/10/2020)

This is my go to for my john deere and stihl parts. Friendly staff that get what you need quickly. Only reason I am dropping a star from the ratings is. I just bought a new stihl weedwacker I ordered it on Saturday and they told me it would be in and ready for pick up on the following Thursday. So Thursday comes ago I was didn't get a call so I called they told me it was in but they didn't assemble it yet. I don't if I sounded rude on the phone or the assembly guy was incompetent but I ended up picking up in Friday. That weekend I went to use it and it took a little get it going but when I went to use it something did feel right. (this weedwacker has the bicycle handle). After about 5 minutes I realized they installed the throttle control stick backwards. The pressure handle was facing forward and it was a huge task to get to the stop button. I had to take the control off the handle and twist it the right way. Figure a dealer that sells probably hundreds a year would know which way the control faces. For parts buying it is a breeze but if they have to assemble anything double check get before using your new equipment.

Robert Hill (11/03/2020)

My John Deere D130 tractor transmission only lasted 4 years and 145 hours. The express warrantee was for two years and 120 hours but the implied warrantee would clearly indicate for almost $2,000 it should last much longer under normal wear and tear. John Deere sent a $100 standard coupon for a $1,000 repair. Both John Deere corporate and spoke to Flinn who refused to allow me to speak to his supervisor which appears to be a John Deere corporate policy to stonewall dissatisfied customers as this is the same answer provided by John and Pat at G&H in North Haven. I have the defective transmission that the dealer did not take apart to see if it could be repaired. The tractor didn’t move and was leaking fluid which was all they wanted to know. Corporate reported back that the dealer said it was over used. So there you have it life expectancy for their tractor is four years and 145 hours for nearly $2000. I reported this to BBB and John Deere corporate provided no additional evidence to denying any support of their defective transmission. Poor business practices. I also emailed John May their chairman and did not receive a response. I will NEVER buy a John Deere product again and will share this story with others.