Map
Detailed Information
- Place Types Clothing store
- Address 525 Union St, Waterbury, CT 06706, USA
- Coordinate 41.5482794,-73.0255395
- Website https://www.sephora.com/happening/stores/waterbury-jcpenney-at-
- Rating 3.3
- Compound Code GXXF+8Q Waterbury, CT, USA
Photos
Reviews
L O V E This store; always greeted Nicely.nNever had a problem. Love my birthday presents ud83dude0dud83eudd70ud83eudd29
Years ago I had a really great experience here but since then every time I go (maybe 5 or 6 times over the last couple years) staff consistently ignores me or acts like I'm annoying them . No one wants to be bothered to answer a question let alone approach me and ask if I need help or even greet me. I'm actually relieved to hear that others had this experience, I was taking it personally because it's been so consistent no matter what new staff was there. The products are very expensive which is to be expected but you also expect service to match. I'll try Ulta based on the suggestions here.
I am giving this location a 1 star because every time i go their is never anything in stock. I can honestly say Within the past 5 visits they did not have in stock what I needed. The newer staff is also not helpful i feel like 2 years ago was when this location had an amazing team that worked together as a whole. As of right now i cannot say the same unfortunately.
Very unprofessional bunch! The last time I received great customer service at this particular location was about a year or so ago, when Katora (unsure of the spelling) worked there. Unfortunately she's no longer working there, she probably hated her ignorant and rude co-workers (I can't say I blame her).nThe only reason I gave it 1 star is because I love makeup and I can't post without it.
With reading the negative reviews I have to say I love this location and the staff. I believe it's unfair to just go on here and leave negative reviews. How many of those people do you think have a good experience in a store and then leave a review. It seems when something bad occurs it has to be broadcasted. I have been here before and gotten so much help and advice that has changed my skin and makeup for life !
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