Map
Detailed Information
- Place Types Car repair
- Address 91 Great Hill Rd, Naugatuck, CT 06770, USA
- Coordinate 41.5078808,-73.0329075
- Website https://www.ss396.com/
- Rating 4.4
- Compound Code GX58+5R Naugatuck, CT, USA
Photos
Reviews
Phenomenal company which strives to maintain a positive customer experience while providing exceptional products. I’ve purchased thousands of dollars worth of parts, all of which were priced competitively and shipped extremely fast. The customer service is second to none. This company is the best option when restoring your next classic.
The best Chevelle restoration parts site period. Can't say enough about the customer service. As an example I was building my own cowl hood setup. I needed some measurements for the seal to go on the adapter I was fabricating. A staff member I called took some measurements for me and I was able to make it work. Of course I purchased the seal from Ground Up. Awesome people to work with.
I ordered a simple trim piece, in stock according to the website. 23 days later still hadn’t shipped, emails would go unanswered. Called, they said my order number wasn’t an order number, they had no info. Had to get PayPal involved to get my refund. Never did get a response. No phone call which I asked for multiple times and they simply ignored emails. Terrible experience, not friendly to Canadians at all. Keep all this in mind when placing an order. Ended up using RPM out of Saskatchewan, same parts, cheaper and they sent it out same day. Great customer service too, spoke to a human being..... buyer beware.
The employees at Ground Up are awesome, very knowledgeable about products they sell. I’ve purchased items for my classic cars a few times and have sent friends of mine to shop there also. Thanks and I look forward to deal with them again in the near future.
I have always had great customer service and received my parts in a timely manner. Impressed at the amount of parts available!
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