Orange & Martorelli LLP

Bill has been doing our taxes for years, going back to early 2000. We've had businesses with complicated terms/agreements, and Bill has always done an excellent job for us. He never rushes nor does he get frustrated with the volumes of information we bring in every year, and he does his work with precision.nWe've since moved to Texas, but we will continue to have our taxes done with Orange & Martorelli. This firm is trustworthy, honest and dependable. We've referred our family members there because we know they will do an excellent job. Their rates are very fair. Highly recommend.

I had such a great experience when the original owner of this place was here. I moved and had an accountant in Maryland for years who retired, so since I had such a good experience last time, I came back.nI’m very disappointed This time around, and I have a very bad taste in my mouth. If you look at my reviews you will see that I don’t typically leave bad reviews.nI filed an extension and business with my bookkeeper and met with an accountant there to find out what I needed to get started with them. Mind you I did come a couple weeks before the tax deadline, and I did not expect them to file immediately. However, I did expect my bookkeeper‘s emails With the extension information and with the QuickBooks files would have been at least responded to over the course of a month. I tried to make an appointment for him to do the taxes because I did sell a house this year and I own a business and have employees etc. I brought him all of my 10-99s (I have a lot of those), and all of the stuff from my house closing and statements (I rather bring more than I need I don’t think he needed all of it and it certainly didn’t need to all be calculated or anything) One of the other accountants in the office, maybe he’s the owner or something was there when I dropped it off and he told me that my folder which was about 2 inches thick was a lot of stuff and definitely made it seem like I was inconveniencing them with my business. It seriously wasn’t anything crazy like I brought them a huge shoe box of receipts, we’re talking about that folder you get when you do your house closing with 1099s and a few receipts from house improvements. I left a message with the accountant and told him I was going to be picking Up my file, and no response. When I went to pick it up that same person got it for me and again picked up the file and looked at it inside with desperation saying “wow that’s a lot” like I had Really inconvenienced them and they would’ve never been able to handle what I had brought in. There was no apology, only making me feel more like I had inconvenienced them by Bringing my business. I was reminded that I brought my stuff in during their busy time and as I mentioned, I didn’t expect it to be looked at for a few weeks. I would have given this experience one star, but since I did have a good experience about 8 to 10 years ago I gave it two stars. If you have anything past your basic W-2, I wouldn’t recommend bringing it there because they don’t want to handle anything that might Involve some work. I would’ve preferred They tell me they didn’t want to do it. In the end when I’m disappointed in is the way I was treated as a customer on multiple occasions and the lack of any communication. That does not make me feel confident leaving my confidential information there. An apology would be nice.