Map
Detailed Information
- Place Types Convenience store
- Address 891 N Colony Rd, Wallingford, CT 06492, USA
- Coordinate 41.4810156,-72.8112987
- Website https://www.cvs.com/store-locator/cvs-pharmacy-address/891+Nort
- Rating 2.7
- Compound Code F5JQ+CF Wallingford, CT, USA
Photos
Reviews
I love this store. The pharmacy will get you in and out fast. Much better than the Meriden CVS.
As many others have indicated this is the worst CVS pharmacy I have ever experienced by a considerable margin. My comments and experience are with the pharmacy staff not the front end of the store-The pharmacy techs could not be less helpful or rude-Absolutely zero customer service skills, completely apathetic and unwilling to even attempt to help customers. As a result of my previous numerous bad experiences with this store I had switched my prescriptions to PillPack but unfortunately I needed this rx the same day..but of course CVS was unable to meet even this simple task.
The pharmacy is atrocious. They keep making the same mistakes, shorting medications and screwing up prescriptions. Depending on the person I speak with, I'm always either told they have fixed it for next time, or blame my Doctor's office or Insurance company. This morning was the last time, and once more being given the runaround by a pharmacy tech who blamed the insurance for their error, I blew up on them angrily. Funny though, once that happened, the pharmacist was alerted and was able to fix it in five minutes and get me everything they were supposed to. Their staff is lazy, poorly trained, or both. It's a shame, because it's otherwise a nice location and the non-pharmacy staff are always pretty good.
This is hands down the worst service I have ever gotten at any pharmacy in my life. Today was the third time in a row my prescription was not ready . In less than three months they have messed up three times. First incident I call in script at 10 in the morning ... 4 in the afternoon it is not ready . I wait 15 min for it. Next time I call it in early morning and I ask will it be ready by 4 in the afternoon ... I'm told of course . I get there at 4 and they don't even have my order in the system. I'm told to get into other line and put in my order. I wait for it to be filled. Now today I put in an order 9:30 in the morning and go to pick it up at 2 and I'm told they have my script just have not filled it . I'm told it will be fast tracked and I should return in a little over an hour.nI've had enough .... after I pick this prescription up I will be doing my business at a different pharmacy.nSorry but three strikes and your out . I would never recommend this pharmacy on Colony St in Wallingford. Just horrible service ...
This location is absolutely amazing; every time I go in here the staff is always friendly courteous and kind. It is always kept extremely clean and the only downfall is sometimes the pharmacy line takes forever. Most times though I am in and out within 5 minutes.
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