Map
Detailed Information
- Place Types Car dealer
- Address 200 Skiff St #1, Hamden, CT 06517, USA
- Coordinate 41.3726917,-72.9103297
- Website http://www.partykamazda.com/?utm_source=google&utm_medium=organ
- Rating 3.6
- Compound Code 93FQ+3V Hamden, CT, USA
Photos
Reviews
Brought my '14 Mazda3 in for a warranty replacement of the infotainment screen. They ordered the part and when I came back for the installation, they said it would be 2hrs (which I knew it wouldn't take that long and it was just a time buffer), and it was done in about 45min. Briana the service rep was super kind. Pleasant to talk to!
Terrible sales manager, ruined my experience. Beware if you’re looking to shop here.nnI went into this dealer looking to shop around and inquire about their lease offers. At first I was helped by a very friendly and professional sales consultant named Trevaughn. But when it came to actually getting quotes, the experience went right down the drain. This is all thanks to the service manager. When I was about to leave, after Trevaughn had helpfully talked me through some quotes, he went and got the sales manager to see if he could help me better. He did not, quite the opposite. The sales manager immediately turned on the hard sell and was trying to get me to make my decision right on the spot. I explained that I wasn’t quite satisfied with the experience because I was looking for a more informative experience rather than being pressured into buying the first car that they showed me. The sales manager refused to apologize for or acknowledge my negative experience. He was very dismissive and arrogant, trying to tell me that he was good at his job and didn’t need feedback from a customer.nnTrevaughn was great, and I was seriously considering leasing a car, but the sales manger ruined my experience and I will be taking my business elsewhere.
Overall courteous and prompt service appointment. Beware of their air cabin filter fee. They wanted to charge me $70... $70! The filter cost $20 at Autozone and is a simple replace and install (find a YouTube video - you’ll laugh). When i questioned it he said it was because it’s “parts and labor”. The amount of “labor” you had to do was the same to check it in the first place and put it back. lol Insane.
Absolutely amazing experience. We went here after a string of bad experiences with another Mazda dealership (after having been loyal customers there since 2013). We worked primarily with Adam, Eddy, and Jim although everyone there seemed exceedingly friendly and helpful. I jumped from a financed vehicle to a lease and the process was simply flawless and surprisingly easy. We will be going to Lee Partyka for all of our Mazda needs for the foreseeable future!
This dealer is stuck in the past, with stereotypical slimy car sales tactics. I visited on Friday, and the salesman was unable to provide me with a price, saying his manager would have to send it to me, and that I should bring the family back to see the car. The other car that I looked at the same day at a different dealer, the salesman was able to give me the out the door price within 5 minutes of me walking in the door. It is now Tuesday, and I still haven't been sent a price. I am interested in the car, but will buy it from a dealer who is willing to be transparent about the price.
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