Map
Detailed Information
- Place Types Car dealer
- Address 255 Middlesex Ave, Old Saybrook, CT 06475, USA
- Coordinate 41.307602,-72.382686
- Website https://www.oldsaybrookcdj.com/?utm_source=google&utm_medium=or
- Rating 3.7
- Compound Code 8J58+2W Old Saybrook, CT, USA
Openning hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
Photos
Reviews
Purchased a 2017 Jeep from them. The salesman lied about the features then gave us a manual fir a 2020. Took 2 weeks to get the correct manual and find out the touch screen did not have the options we were told. When confronted about the issue the manager and salesman really didn’t care and complained how little money they made on the deal. I spent 29 k on the deal and really didn’t need to hear them complain. Will never go back to this dealer for anything. Buyer beware.
I have had nothing but a horrible experience with this dealership. I bought a car in July, a new Jeep, and that was not the most pleasant experience to begin with. On September 25 I had my Jeep stolen and when I got it back it needed to be inspected and serviced. At first the service department was fine, it seemed like it was a cut and dry operation. They had terrible communication with me. I went 2 to 3 times to pick up the car that was supposed to be done and ready and found that they never even touched or looked at it. After already traumatized by my car being stolen from my own driveway at my house the dealership I bought my jeep from was a complete disappointment. I have gotten 3 jeeps from this dealership before and I have never been more dissatisfied with customer service in my 20 years of working in customer service retail. I will never recommend this place to anyone or buy a vehicle here ever again .
Our new young sales star Jesse MacLachlan is very friendly and helpful. He is definitely not from the vampire family. Actually, speaking of my leasing experience, the whole dealership, from the sale manger John(if i remember you name right), my salesman Jesse to the Finance person(sorry i don't remember your name), they are all very helpful and friendly. i was impressed that they would not play tricks to sale products you don't need. I would be happy to refer biz to them again.
Complete crooks. First I want to say half of their employees were not wearing masks, or had them below their nose. I brought a coupon for 3 synthetic oil changes for $100 from the Chrysler website. They said with the coupon it would be $215 for that package from them. I understand paying a few extra dollars for the extra oil used, but paying a 215% increase is ludicrous. They then claimed it was because they do not use bulk oil. I called Valenti in Mystic and the advisor laughed and said it would be about $40 per oil change from them, so $120 total. Stay away from this dealer they are a joke.
Unbelievable customer service. Very respectful staff. Transaction couldn’t have gone more quickly / smoothly. Josh Mahoney is top notch! 11/10 would recommend this dealership.
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