Map
Detailed Information
- Place Types Car dealer
- Address 674 Straits Turnpike, Watertown, CT 06795, USA
- Coordinate 41.5734356,-73.1002931
- Website https://www.shakersfamilyhyundai.com/?utm_source=GMB&utm_medium
- Rating 4.3
- Compound Code HVFX+9V Watertown, CT, USA
Openning hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 5:30 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
Photos
Reviews
I was so pleasantly surprised at the sales experience I had at Shaker’s. The sales representative that handled my purchase was great. She answered all of my questions and was patient with giving me instructions on using the new tech equipment in the car. She was so pleasant and upbeat. I never felt pressured. She was knowledgeable and tried to anticipate the information I needed because it had been a lot of years since my last vehicle purchase. Sheri in finance was wonderful as well. She was straightforward and helped me make the decisions that I felt comfortable with when finalizing the loan and warranty. This was the best experience to date that I have had purchasing a car
Sarah was absolutely amazing to work with. She made car shopping easy and comfortable. She was not pushy or trying to give me add ons that I did not want. I even felt like she was just as excited if not more than me about me buying my first new car and not excited because of the sale. She told me upfront she is newer and did not have all the answers and would have to go ask, but she did just that. Every question I had that she didn't know she jumped up and found out the answers in depth. I 100% recommend her to every and anyone car shopping.nMichael also helped me and he was very knowledgeable and helpful throughout the whole process. He also was not pushy and answered every question I had.nSherri was the finance worker who helped me and she was also fantastic!! She was able to explain everything at a level I could understand (with no financing knowledge at all).nEvery employee diligently went over my car with me after being cleaned and detailed. There was a scratch on the passengers side and Ed was quick to come help with setting up an appointment to get the paint fixed.
I absolutely LOVE the service I received and the knowledge of the staff. Edward Shaker was super helpful and really listened to what I needed in a vehicle. and Shantelle Diaz gave the BEST explanation of the vehicle and how the mechanics work and also SUPER helpful with understanding the electronics. shantelle did great follow up with me and when I brought car in for first servicing she was there to meet me with her puppy Scarlet!
Shaker family Hyundai should really be called shady family Hyundai. I bought a lot of cars and this was something I never had happened to me before. We put a deposit on a Kona SE 2020 demo car with about 3,000 miles at Shaker Family Hyundai. They ended up taking another deposit on that car after we already put one down. They sold that car and took are deposit and put it on another car with out are approved. We put the deposit on August 22 and on August 31 when we called to get the car they told us it was sold. We are still waiting for are deposit back( took over a month but finally got it back). Had to call Hyundai care center to get involved as the dealer stop responding to us. After doing more research and calling the Better business bureau to open a complaint. We found out they have 3 open cases that have not been Resolved and they have a F rating with them. Never would think a dealer could get such a low ratting but after the shady stunts they pulled with us I guess they truly deserve an F rating. We ended up going to another Honda dealership and bought are car with out any problems so do your self A favor and run before they try and pull a scam on you. You have other dealerships who have good ratings with the Better Business Bureau and will not steal your money.
I just bought my first car here and had a great experience. Shantelle was amazing, she helped me find a car that was a perfect fit for what I was looking for. She also was able to answer all my questions, was very upfront about all the fees and what I would be paying, and was not pushy at all. Out of all of the dealerships I visited looking for a car, they by far had the best customer service.
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